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Live chat Email us Service Code: 9811484216
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Car was excellent, except unable to contact Routes car rental service desk

Reviewed: Wed, Sep 28, 2022
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Toronto Airport

Janice Christy

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Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10

Dinah Faulkner

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Reviewed: Wed, May 15, 2019
About Routes: 10.0 /10
Received a free upgrade to a new GMC at pickup, it was awesome! Simply excellent!
About QEEQ: 10.0 /10

w.Shoukat

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Medium SUV | Jeep Cherokee or similar
Reviewed: Sun, Jan 19, 2020
About Routes: 2.0 /10
routes staff are not honest,,my wife unfortunately forgotten her wallet when we returned car,,no body informed us infact they denied for 2 days,and when we threatens for police complains they suddenly found the wallet and that too given us when we reach there office. worse thiings they have stollen the money from the wallet..dishonest people

Michael Sweeny

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Dec 10, 2019
“Dodge Durango R/T”
About Routes: 7.7 /10
I had to wait 45 minutes for the shuttle service and then about 20 minutes at registration desk. The car was great. Dodge Durango R/T
About QEEQ: 10.0 /10
Excellent
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J.Jose

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Dec 5, 2019
“Very good experience, but didnt get the right car I wanted.”
About Routes: 10.0 /10
I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
About QEEQ: 10.0 /10
Easy rent cars were brilliant.
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