Car was excellent, except unable to contact Routes car rental service desk

V.PHAM

Canada

Reviewed: Wed, Sep 28, 2022

About Routes: 9.0 /10

Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

About QEEQ: 8.0 /10

I contacted QEEQ help lines couple times, they have been helpful.

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Economy | Toyota Yaris or similar

6-day rental

Relevant Reviews on Routes Toronto Airport

Armstrong Sam

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Sat, Jan 12, 2019

About Routes: 2.0 /10

The rental company forced a larger car on me when I specifically asked for a small one. The service was terrible, and I definitely won't use them again! I suggest finding a more reliable rental company.

D.Reid

Canada

1 days rental

Medium SUV | Jeep Cherokee or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Thu, Sep 5, 2019

“Great service, no complaints”

About Routes: 10.0 /10

Great service with Routes, great car...what more can I say

About QEEQ: 8.0 /10

Great service as usual

Canada

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Wed, Jul 17, 2019

“Booked unlimited km, on a pickup wad notified that its 200km daily”

About Routes: 8.3 /10

Booked unlimited km, on a pickup was notified that its unlim for international customers only, 200km daily limited for locals. Really? Also got a hold of 1500$ as a local while customer from states beside me got a hold of 500$. Manager increased the daily limit to 400, good on that but shady practices of putting more harsh limits on locals for some reason

About QEEQ: 10.0 /10