No problem, though the car we got was nothing like the one we ordered.
R.Startup
Canada
Reviewed: Mon, Jun 3, 2019
About Routes:10.0/10
The car we got (Jeep) was much larger than the car we chose (Toyota). Although the size of the vehicle was not an issue for me, it did mean higher fuel costs. I'm not sure a vehicle the size I ordered was available. This could be an issue for others.
There was no user manual in the car - we couldn't turn the internal lights off for a number of days until someone told us how. Even google couldn't help us (suggested taking the fuse out).
However, the service from Routes was excellent and I would definitely use them again.
The location at Toronto Airport where the Routes shuttle pick up is was very difficult to find, better signage would have helped. Excellent value for money, the car was beautiful.Excellent customer service from the shuttle driver and the receptionist at Routes.
About QEEQ:10.0/10
Easy to use. Good to have it linked to an APP and FB messenger.
I got upgraded to brand new Wrangler Jeep that only 16 miles odometer.
The problem was this car had 3600 cc engine and fuel wasteful.
The stability and comfortable also less compare with Nissan Rogue.
We got car with almost empty tank might be because of car just sent out from dealer.
The price is good and Routes didn't push me to buy additional insurence and else.
About QEEQ:10.0/10
Easyrent is good in price and user friendly booking experience.
Terrible service. Spent over 1.5 hours to pick up the car. Car was reserved for 9am and paid for, I went there at noon and still the car was not available. I had to drive with them to the pick up lot 15 minutes away to collect the car. On reaching there, the first car had a flat tire and they gave us another car. They also charged for extra KM when the booking page said 3500KM included. It was a terrible experience.
“Very good.. from the ease of booking to the pickup and drop off.”
About Routes:9.3/10
Great value for money
About QEEQ:10.0/10
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Customer Service
No problem, though the car we got was nothing like the one we ordered.
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