Very smooth experience

Encountered an unexplained charge of over 50 euros, suspecting the store falsely charged for a full tank even though I declined at pickup and returned the car with a full tank. Last time it was Hertz, this time it's Avis (Budget). Both are bad, avoid these companies. Now waiting to see how much rentalcars.com can recover.

They did not provide the booked car group. It's unclear whether this was due to the rental company or QEEQ. Everything else was good.

Very good

Overall my experience was good, however when I returned the car, it was not checked by the staff and after I left the airport I received a phone call from the Budget staff telling me that I had damaged the car. They wanted to keep my deposit and I had to argue to get them to accept that I had not damaged the car. This was the most stressful part of the experience, especially as I could not check whether they had debited my account or not until I came back to the UK. Fortunately, they had not.

Voiture neuve Temps de restitution très rapide Service impeccable Manque peut-être 5 minutes d’explicaTion d’utilisation de la voiture (automatique et fonctionnalité de certaines options même si on trouve par nous mêmes plus tard)

Plateforme facile d utilisation