This was a very good QEEQ and Budget car rental interactive experince.

The service attitude was excellent.

Nightmare. Never again. Get some more staff at the counter. The staff was super lovely and managed so well considering everyone was so angry at her

The process was very simple. When picking up the car, I just had to sign some papers and get the keys. When returning the car, I just handed over the keys and could leave. They charged a $70 pre-authorization before the rental.

We were about to return the car at nearly 5 PM. We quickly sent someone to the store to ask the staff to wait a bit longer. By the time we parked, it was already past 5, but the staff waited patiently. Thank you very much! However, since the parking lot signs were not clear (right next to another parking lot) and there were many one-way streets nearby, we missed the entrance and had to take a big detour (we ended up making a big circle again). It would be great if parking assistance could be provided!