5++ stars.

The staff is extremely unprofessional, dishonest, and unethical. A car rental order with supplementary insurance paid in full 7 months ago was not fulfilled according to the terms specified in the order. Despite having over 200 days to freely change the order, vehicle model, and insurance types, they claimed 'will return to you'. Is it reasonable that the daily cost of an automatic compact car is higher than that of a BMW or Mercedes? The store charged additional fees that were more than double the already paid full cost, including supplementary insurance. Is this called professional?

The service attitude was not bad, and their reception process was standardized. I went to pick up the car at 8 AM, and they opened at 7:30 AM, so there weren’t many people.

The person in charge was arrogant.

The entire process was very fast, taking less than five minutes to complete all the formalities. After handing over the keys, the staff pointed out the location of the parking lot on a map, and we went to pick up the car ourselves. It was very convenient.

I got a much smaller car a Peugeot 2008 and had to wait for an hour and a half to get it. Dreadful. I have made a complaint to Avis

All good