Straightforward, friendly service, but maybe a bit minimal

Upon arrival to collect the vehicle on December 5, I faced a delay of approximately 35 minutes. This was due to the unavailability of a suitable vehicle, despite making a reservation well in advance. The first vehicle I was given had an expired vehicle registration. I only discovered this when told by the SCDMV. Exchanging to a legal vehicle required me to take unpaid time off work, which hasn't been compensated. More than 6 other vehicles also had expired registrations. To top it off, I was then charged (and subsequently refunded after complaining) because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative.

QeeQ helped push through the fuel charge refund, thank you.

Check-in was very quick, the lady was very helpful.

No additional upselling, very satisfactory.

Very efficient, no insurance upselling.

Slight issue with the car meant we had to return to the pickup location and swap, got a free upgrade so all was good

Easy and cheaper than all others