very good

Car was great but still had rubbish in from previous rental

Car was well below expectation. This was our 2nd time booking with europcar. The first car that was offered to us was old, damaged exteriors, and the tank was half full. Headed back to the counter to request another car and was told there's no car in same catergory. They all they could do is to fill up the petrol of the old car or if we would like to upgrade with 10 aud/ day. We ended up requesting if we could just get another car that was just returned, and thankfully they allowed us to. So, the whole process of getting a decent car was near an hour, meaning we are an hour behind our schedule and had a bad start for our 3 days trip.

Awesome platform that guarantee the lowest price. Does help us rebook if the prices lowers down and awesome customer support

Long wait at pick up location. Only 1 staff available then a second was available after a while

Great app

Some challenge with accessing the booking on the europcar susyem. Eurocar agent had to make a manual contract and it took some time to try various options. i dont know if this was an Europcar or easyrentcars issue.

It’d be great if the car comes with something to hold the cellphone. A charging wire and plug-in for the phone would be handy too.