Great value, no problems at any point

Although the requested model wasn't provided, the replacement vehicle was in excellent condition.

Very satisfied.

The company representative was very friendly and professional. Unfortunately, we received a very old car, meaning it was full of scratches and technologically outdated — an Audi Q3 from 2019 without reverse sensors and without a rear camera. Additionally, some safety systems were non-functional, such as the lane-keeping assist, which was disabled. I’d like to remind you that it’s 2024, and I expect an international rental company like Avis to have modern vehicles, not ones that are 5 years old.

The store provided a detailed explanation of rental precautions, cost breakdown, and car pickup method. However, the wait time was relatively long, possibly due to language issues.