I was surprised with extra fee of $90+ because I didn’t have a comprehensive insurance so I have to buy one from them for the 5 days I’m renting the car. My cost doubled. When I was returning the car. The old man from the desk told me to go out and drop off the key to someone outside the office. It’s just so happened the shuttle driver was there and told me to drop off the key inside the office to an agent there. Poor communication and customer service by the old senior guy with a arm sling.

I was surprised with extra fee of $90+ because I didn’t have a comprehensive insurance so I have to buy one from them for the 5 days I’m renting the car. My cost doubled. It should’ve been noted here at Easycarrentals before I booked it.

Staff did a good job of handling a large crowd of people!

We waited long for pick up it was understandable because they were crazy busy and we arrived at lunch time.

No

Long wait at Airport for pickup was long.

Picking time was long, and also shuttle came after 1 hour waiting time. Reiving time was almost 1.5 hours in the office, the waiting time was more.