Excellent value for money with great customer service

Very satisfied. When picking up the car, they specifically helped me confirm the model. Since I had a lot of luggage, I chose a larger car. There were some minor scratches on the car when I picked it up, so I talked to the staff and checked the odometer, which showed the car had run 14,400 miles in total. The car was in good condition, overall a satisfying experience.

Pickup is very convenient. The staff helped us operate the self-service terminal, so no need to wait in line at the counter, which was great! Returning the car was even simpler; you drive to the return location, the staff verifies your name, and you can just get off and grab your luggage. The car condition was quite good too. I drove a mid-sized JEEP with just 13,000 miles.

Very good service at Alamo LA. Good choose of cars and I was able to choose any convertible car they had.

Got the car which I had asked for.

I did not get any benefit from the price dropper, even though I had booked 6months before

Like: Got a limited explorer and had booked a Ford Flex