Wasn’t expecting it to be so good but was pleasantly impressed!

Very friendly service. I wanted an SUV for self-driving, and the staff at the counter agreed to the change very promptly.

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

I think it was not much different from other booking sites. Don't know what the price protector is.

Apex staff were very friendly, polite and extremely helpful.

Le personnel et les véhicules sont en tout point de vue impeccable.

Like: great value for money