初めてこのサイトでレンタカーを借りた

The Asian-looking male receptionist tried to add over a hundred dollars of unnecessary insurance without explanation and asked me to click 'agree.' Luckily, I noticed this by following the guidelines from the car rental website. When I asked him to change it, he added another $60 or so for GPS without any explanation again. I had to emphasize that I had already purchased and prepaid for everything I needed before he finally corrected it to zero. This is a typical case of taking advantage of Chinese customers. You can upsell, but you must explain it—this is deceptive.

Picked up a new car but had to change it later. There were some hiccups, but it ended well.

Waited a long time to get the car because the model I reserved wasn't available. They eventually gave me a Jeep, but it was an older model. It looked larger, but had less luggage space than the full-size sedan I originally booked.

Classy and Sophisticated!

Car provided was above expectation!

Great convenience since rental came with free tank of gas and additional driver allowance! Already took out a 2nd rental!