Ok experience

Very good, big company, renting and returning the car were both convenient.

The service attitude is quite good.

The rental company is busy, so it took a bit of time to queue for the paperwork. The subsequent services were great. The staff detailed every aspect without pushing extra services and thoroughly explained the details. The car was new, and returning it was convenient.

The car pickup process was generally smooth, communication was relatively clear. They recommended half-tank and full-tank packages, claiming the fuel prices were cheaper than outside. However, considering we didn't drive much, we didn't take any. No additional insurance or upgraded vehicles were suggested. The car return was very convenient; basically, it was just park the car, hand over the keys, and leave. Overall, the car rental experience was good.

Picking up and returning the car was very convenient. There were not many people renting, so we didn't have to wait in line at all. The staff were very friendly and, even though we don't speak English, they helped us complete the car rental process quickly. They did not try to sell us any additional products or services.