Good

The car rental company didn't have any extra formalities. Everything was normal, and the car handover went smoothly.

Staff were very helpful, made the experience very easy after an all night flight with our baby. Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Nice car, the guy at pickup was fantastic!

It was incredibly difficult to find the car hire department at the Melbourne Airport upon landing. There are hardly any signs pointing you in the correct direction. Once we found the correct area, which is actually across the street from the baggage terminal, the pick up was easy. The car we had this time was a hyundai i3, but it wasn't well maintained and the driver's side seat had stains on it and the fabric was well worn in the entire car. We couldn't use the GPS or cruise control due to needing an SD card. The car used a ton of gas and didn't feel like the upgrade was worth it compared to the Mitsubishi Mirage I had driven the week before in Tasmania, which was new and awesome on gas with no bells and whistles to be disappointed with. Overall, I wouldn't spring for the extra money on my next vehicle hire. Don't be surprised when you rent the vehicle to get asked to pre-purchase gas at a discount upon return and spring for road side assistance.

Super easy with great prices.

Unexpected airport surcharge when paying for zero excess insurance.