Good

Good service

Alamo were fantastic, free upgrade to a virtually new car. The person at the service desk was VERY helpful and friendly.

I didn't like how the Diamond product was continually pushed and was default at checkout. not cool.

I was observing the staff who attended to me and the one next to me.. That customer was from the U. S as u had overheard the conversion.. And was treated way better than I was treated, maybe because of my name and race I suppose I could be wrong but since you ask for feedback I'm just providing it.i was as if I was talking to a robot that's how I felt. Nothing else. I'm from customer service even till now it's very important you make all customers irregardless of who they are must make them feel that they are all very important. Many thanks for asking me.

Everything during the process ran very smoothly. From booking the car online a few weeks before; to collecting the car at the airport; and then dropping the keys off at the end. And the price was very realistic and value for money. Thank you very much.

Like: Nice warm weather
Dislike: All fine