Great. Easy process. Bought additional coverage, nothing happened. Love that fuel is topped up

After arriving at Sydney Airport's T1 International Terminal, there is a shuttle loop to the parking building. The paperwork is processed instantly on-site, and you can pick up the car directly within five minutes. Returning the vehicle is also quick and hassle-free with on-site processing.

We had our choice of models, but we went with the Mitsubishi - wrong choice - horrendous auto. But, we got to choose, so just bad selection. The car was nice and modern and did the job. The people at Apex were brilliant

Brilliant - much cheaper than anywhere else and through a reputable car hire company.

Everything was really good.

The process was easy.

Wanted to extend the time period and was told I could have the same rate. But when putting basic insurance on it double the price. Even though I had insurance on the first booking included.

Found it very difficult to extend the booking.

Like: Pick-up was efficient and friendly. The airport shuttle service was very convenient and our driver, Leonardo, was friendly and full of useful recommendations for our time in Sydney and the Blue Mountains. He also got us to the airport in plenty of time for departure. We rang ahead to say we our flight was soon when it came to drop-off and they were ready and waiting in the car park for us and had everything was ready to check and hand back. We will definitely be using Apex again due to the excellent and friendly customer service.
Dislike: Nothing - we were happy with every aspect of our rental experience.