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Live chat Email us Service Code: 3042982263
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Very bad.

Reviewed: Mon, Nov 29, 2021
About Europcar: 6.0 /10
We still have a problem with Europcar. After returning the car, they claim that they noticed a dent in the car. This was not the case. We returned the car without additional dents. The car had several dents when we received it.
About QEEQ: 8.0 /10
Mini | Kia Picanto or similar

Relevant Reviews on Europcar in South Africa

Florence Tennyson

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Reviewed: Sat, Nov 16, 2024
About Europcar: 10.0 /10
It was fast, and the car was new.
About QEEQ: 10.0 /10

Faithe Finger

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Reviewed: Sun, Sep 30, 2018
About Europcar: 6.0 /10

Valentine Johnston(e)

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Reviewed: Fri, Nov 9, 2018
About Europcar: 8.0 /10
It's okay

L.Van Den Broeck

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Mini | Kia Picanto or similar
Reviewed: Tue, Dec 19, 2023
About Europcar: 9.0 /10
EUROPCAR, DID NOT ALOW ME TO EXTEND MY STAY ON THE WEBSITE. I TRIED ALL OF THE REF NO's BUT IT WAS IMPOSSIBLE TO DO IT ONLINE. I TRIED NUMEROUS TIMES TO REACH AN OPERATOR TO SPEAK TO. IT WAS A DIFFICULT EXPERIENCE. I WAS NOT ABLE TO DO AN AMENDMENT ONLINE. I AM WORRIED THAT DAILY COST OF HIRING A VECHILE THROUGH QEEQ WILL BE VERY INFLATED FOR THE x1 EXTRA DAY NEEDED, AS I WAS NOT ABLE TO DO A CHANGE ONLINE THROUGH QEEQ OR EUROPCAR. I EVENTALLY MANAGED TO SPEAK TO SOMEONE WHO NOTED I NEEDED THE CAR FOR ONE MORE DAY ON THERE SYSTEM. ON HANDOVER OF CAR, I WENT TO MAIN OFFICE AND THEY WERE NOT ABLE TO GIVE ME A COST FOR ONE EXTRA DAY EITHER.
About QEEQ: 10.0 /10
IN ORDER TO TRY AND EXTEND BOOKING, I WAS ON WHATS' WITH A OPERATOR, SHE WAS VERY HELPFUL AND SHE HERSELF TRIED TO CONTACT A EUROPCAR OPERATOR, UNSUCCESSFULLY.

SL

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Mini | Toyota Wigo or similar
Reviewed: Tue, Jul 25, 2023
About Europcar: 7.0 /10
The guy at the collection point was not super friendly and helpful and took his time - understand it was late but they knew we were coming... The car was a bit smelly when we arrived and our requests were all ignored. Overall, it was ok but not the easiest car for the CT roads that are rather hilly.
About QEEQ: 9.0 /10
Smooth process - nothing to complain about.

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