Terrible

Staff rude, impatient and policy as well as hidden fees not disclosed until last minute at the counter. The shuttle was a long wait in the hot weather which makes it frustrating and discouraging to have to return to the terminal and start over. Overall, it was a terrible experience for me and my family of four. We will never pick easycarrental again. Would not recommend to anyone unless he/she does not mind being deceived

Did not like that I was made to over pay on insurance. Also over priced on the vehicle, felt like I got robbed. A family member of my rent from Ace next door and paid less then I did and they got an SUV for way cheaper then I did with the little car I had. Will never rent from Green motion agin. And not to mention the Air conditioning in the car wouldn’t keep up with the Florida heat

I was told I needed everything. Seemed like I had no option other then to pay. Ended up paying close to $400 dollars in one day! for a Nissan Versa.... Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund

Many many many add-on surprise prices added to our costs. Unnecessary toll transponder for insane price and would not decline insurance without proof. The extra fees were very very insane. Will never rent there again. I don’t blame service staff and car was fine. This was obviously scripted from management. Awful. Awful. Awful.

My only complaint was I had to drive a mini van because they were out of compact. Car was banged up a little and turn signal out.