Satisfied

We didn't have to wait much when renting the car; even though our English was not great, communication was slow but the lady who attended to us was very patient and nice.

The waiting time was too long with various system issues.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

Easy procedure

Very friendly way to book car with good price

While booking the car online, the deposit amount was not mentioned as 5USD, where as when we took over the car, the amount blocked on my credit card was around USD700. I believe they should be transparent regarding the deposit amount, during the time of booking online. Also during the hand over of the card, I was not given any document which says that I handed over the car in proper conditions & the fuel tank was full during the hand over. A confirmation document should be given to customer when the car is dropped off.