Very satisfied with service provided.

The overall service was okay. The cars from this company seem to be relatively older, but the prices are not particularly cheap. There was an attempt to sell me insurance during pickup, but I declined. I booked a T-Roc and was given a T-Cross, which happens to be the same as my car back home—what a coincidence. However, since they're economy cars, there's not much to say about their performance.

The car was in great condition, very new, with only about 16,000 kilometers on it. I also proactively informed them about a crack on the front windshield.

The staff was attentive and provided thorough information.

1. Europecar has hidden charges for navigation and high taxes. The car rental company didn't provide any introduction and directly asked to sign the contract. Europe car has hidden charges amounting to 194.4 euros. Because I emphasized that I didn't need additional insurance, they made me sign and included the navigation system, which I didn't need at all. Since the contract was entirely in German, I wasn't aware of their hidden operations. I booked through Zuzuche, without any additional services, and Zuzuche should bear these extra costs. But Zuzuche hasn't resolved the issue. I will continue to file a complaint with 12315 and expose Zuzuche's shirking of responsibility online. 2. Booked an automatic car, but received a manual Jeep.

We were supplied a fiesta instead of a Leon, and the car was in amazing condition and had great specs and optional extras added such as sat nav, CarPlay and parking sensors, aswell as heated sets and heated steering wheel. very pleasant experience Throughout

Very good price, and easy booking, no problems at all.