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Live chat Email us Service Code: 6732470034
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Reviewed: Sun, Sep 19, 2021
About Keddy by Europcar: 9.0 /10
Long wait to get the car and first representative with whom I spoke (on Sunday 29 @20:30) failed to be helpful with an issue I had related to the deposit.
About QEEQ: 9.0 /10
It was hard to clarify with customer care representatives if another main driver would be insured by a reservation from my account.
Medium SUV | Jeep Renegade or similar

Relevant Reviews on Keddy by Europcar in Portugal

M.Ferreira

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Economy | Renault Clio or similar
Reviewed: Mon, Sep 9, 2019
“Over all was pretty good.”
About Keddy by Europcar: 10.0 /10
I got charged 95 euros to drive in Portugal. First they charge me. I would like some of explanation. I told them everything was payed for,they to discuss it with the rental company.
About QEEQ: 10.0 /10
Like to know why I got charged 95 to drive in Portugal. Told them everything was payed for. They told me to discuss it with the rental company.

R.Sperling

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Tue, Jun 18, 2019
“Excellent customer service.”
About Keddy by Europcar: 10.0 /10
Excellent customer service.
About QEEQ: 10.0 /10

S.Foley

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Compact | Renault Megane Cabrio or similar
Reviewed: Mon, May 13, 2019
“Great vehicle for the money, but disappointing instructions for collection/drop-off”
About Keddy by Europcar: 8.0 /10
It wasn’t obvious that Keddy and Europcar were the same company, but fortunately I knew this from reading the reviews. However, I still found the instructions lacking. Was very happy with the vehicle for the price.
About QEEQ: 8.0 /10

Costa

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Fri, Mar 15, 2019
“Could be better...”
About Keddy by Europcar: 8.0 /10
We wait 90 minutes to pick-up the car, there was a mistake on the counter. The key/documents of the car was there all the time and they did not know that. We wait 60 minutes and after that we start chased them and they found. There was a lack of professionalism and the service was terribly and unfriendly, the staff was unable to give us the correct info.
About QEEQ: 7.0 /10

C.Allsop

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Economy | Renault Clio or similar
Reviewed: Thu, Feb 7, 2019
About Keddy by Europcar: 7.7 /10
Everything was fine apart from the miscommunication about the pickup location. We were charged extra for collecting the vehicle at the terminal when it was specified in the hire that we were to pick the vehicle up at the terminal.
About QEEQ: 8.0 /10

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