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Live chat Email us Service Code: 5351680217
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Will NEVER Choose One Switch EVER again

Reviewed: Wed, Apr 17, 2019
About One Switch: 4.7 /10
Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

K.Boody

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Dec 11, 2019
About One Switch: 6.0 /10
The directions for pick up in the email were not accurate. Could not get ahold of the car rental company to coordinate a drop off since my flight was before they open
About QEEQ: 9.0 /10
Helpful friendly

Gray

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 31, 2019
“Never again”
About One Switch: 6.3 /10
Not pleased with how this company do business. They left out keen information bout drop off and pick up on after hours. Customer service was horrible. Over all will not be doing business with them again.
About QEEQ: 10.0 /10
Easy renter cars was smooth. Very understandable and helpful

J.Franson

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Compact | Nissan Versa or similar
Reviewed: Tue, Jul 16, 2019
“AWFUL”
About One Switch: 2.0 /10
WE DID NOT GET A CAR. WE HAD TO RENT FROM THE COMPANY ACROSS THE STREET. THE PERSON BEFORE US NOR THE PERSON BEHIND US IN LINE WERE ABLE TO RENT CARS EITHER. THE STAFF PERSON STATED HE COULDN'T FIND OUR CONFIRMATIONS. MYSELF AND THE PERSON BEHIND ME HAD A PRINTED COPY IN HAND. THE STAFF KEPT REPEATING "SORRY I CAN'T FIND YOUR CONFIRMATION" AND CALLED THE SHUTTLE TO PICK US UP. HE WAS NOT HELPFUL AT ALL. WE CALLED THE NUMBER ON THE CONFIRMATION AND THEY HUNG UP ON US AND THEN WOULD NOT ANSWER. IT SEEMED LIKE A SCAM. VERY SHADY PLACE. RENTED CARS OUT OF A STORAGE CONTANINER. MADE YOU BUY INSURANCE FROM THEM IF YOUR AUTO WAS NOT NEWER THAN 2016. OURS IS A 2015.
About QEEQ: 10.0 /10

S.YoungYoung

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Full Size | Toyota Camry or similar
Reviewed: Tue, May 14, 2019
“Terrible and awful experience”
About One Switch: 2.3 /10
Car was new but service at One Switch was the worst I have every experience in 35years of rentals. No spoke English clearly and tried CON job on us. Big issues with car insurance tried to force you to purchase there's for 199.00 BS. Will never use again also credit card comprised right after used there. Suspicious that's all.

P.Daley

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Compact | Nissan Versa or similar
Reviewed: Tue, Mar 19, 2019
“Bait and switch. Should have called the police”
About One Switch: 7.0 /10
I paid $107. On line. When I got to the container office the man told me $98.00 more for add on. I have aaa car insurance in nj and brought proof,not excepted. I wanted to pay for tolls cash,no. I had to accept the sun pass of the office 12.99 Per day. Horrible. I will contact better bureau of business with a complaint

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