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Will NEVER Choose One Switch EVER again

Reviewed: Wed, Apr 17, 2019
About One Switch: 4.7 /10
Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Orlando

Mark S.

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Compact | Toyota Corolla or similar
Reviewed: Wed, Mar 4, 2020
“Great”
About One Switch: 10.0 /10
Very courteous and helpful staff smooth pickup from MCO to rental car quick check in process Our flight was delayed, so we called and they held our car no problem, and told us they appreciated us letting them know we'd be late Everything was great
About QEEQ: 10.0 /10
Great! Not only did they have the best rates, they notified us when the rate dropped and automatically applied the price change. Unheard of in this industry

P.MOJICA

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Compact | Nissan Versa or similar
Reviewed: Wed, Aug 21, 2019
“NEVER EVER EVER EVER EVER EVER AGAIN”
About One Switch: 4.7 /10
One switch uses illegal practices such as bait and switch. They make you prepay the rental for what you think is a great deal. They told me that I could use my auto insurance because i have full coverage and then when i got there told me i could not because my vehicle was not a 2016 or newer. They charged me $206.00 for insurance. Then they try to bully you into getting a sunpass. TOTALLY RIDICULOUS!!!

S.Schadler

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Compact | Nissan Versa or similar
Reviewed: Fri, Jul 26, 2019
“Total rip off of a company. The better business bureau needs to shut this POS down.”
About One Switch: 2.0 /10
Bait and switch pricing. You'll pay far more than what's advertized

N.Namburi

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 2, 2019
About One Switch: 9.7 /10
Seems small business with reliable rates compare to big car rentals
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Apr 18, 2019
“Worst car rental experience”
About One Switch: 2.0 /10
DO NOT BOOK HERE. This was a terrible experience - we arrived at the pick up several hours late due to a flight delay. The shuttle dropped us off at a very frightening, dark parking lot with a locked, dark trailer which no one was inhabiting. We tried the three phone numbers provided by One Switch and received no answers on ANY numbers (this was 9pm, and business hours on the website stated they were open until 11pm). As a young woman alone, with large luggage, I was frightened and without a place to go or car. I finally made it back to the airport and had to rebook a car completely with a different company. I hope EasyRentCars will discontinue working with this company as this is unsafe and extremely unprofessional.

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