Acceptable

Satisfied

Overall pretty good. But it was dark and raining heavily when I picked up the car, so it was a bit rushed. The staff only asked if I wanted to buy the highway toll for 180 dollars, which I agreed to without carefully checking the receipt. The next day, I found out there was an extra 300 dollars for insurance. Careless! But later I thought, full insurance is not a bad idea. Still, Dollar should have asked. Also a reminder for renters to pay attention themselves.

I rented a Jeep Wrangler from Dollar on the Big Island of Hawaii. When I returned to Oahu to pick up the car and mentioned that I needed to pick up friends, the Dollar staff asked how many people were with me. I said five, and they suggested upgrading me to a seven-seat SUV at no extra charge, which was a pleasant surprise as I initially reserved a five-seat sedan.

Good car. We actually got a new Nissan Rogue, probably the best Nissan mid-SUV.