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Search for AVIS Car Rentals in Kununurra

Better communication needed . Why wasn't I charged the price I was quoted??

Reviewed: Wed, Apr 21, 2021
About AVIS: 7.0 /10
Firstly it was very hard to get in touch with the Avis staff at Kununurra. The 2 phone numbers when I tried to call prior to the trip had messages on them stating that the phone message box was full. This also happened when I arrived at 11am to pick up the car (.When I returned the car the message bank still hadn't been dealt with and there were other frustrated people).Finally I talked to the cafe worker who knew the Avis rep and he called her. She said she was on her way and would be 5 mins.By this time it was 11.30.She was pleasant and apologised but I expect more professional service.
Toyota Corolla image
AVIS
Kununurra Airport(KNX)
Kununurra
Australia
Compact | Toyota Corolla or similar

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Reviewed: Fri, Sep 21, 2018
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The staff's attitude wasn't great, but we were 30 minutes late due to incorrect address directions in the app. The three employees had to wait and were understandably upset. It's not their fault, but a better attitude would have been appreciated.

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AVIS
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