The airport pick up took much longer than expected, the van was alright- exactly what we needed in terms of space. The return process was hindered by the massive blizzard, but the customer service offered by AVR when trying to coordinate our drop off was great. Andrew (from AVR) really worked with us to help us return the car and allowed us to park it at the airport since AVR was inaccessible by road due to snow.

The car was amazing and such a great price! They tried to upsell me to a larger car than I’d booked, but when I said no thank you, they gave it to me for no extra charge. I don’t think they even had the smaller model, but that was fine by me!

I didn’t need the voucher I was told to print out, but that’s no big deal.

It was very easy to find and they made the process so easy to pick up and drop off. They offer prepaid gas at much lower rate than what is around the area, which is a great benefit.

Worst rental car company I have ever dealt with. Wait for car was two hours in-spite of a confirmed reservation.We never fulfilled our reservation due to the poor costumers service received. We rented through another company.

Very old van, almost 120,000 miles. Van with bad suspension due to age and very rough and bumpy. Very rude with customers. Force customers to buy insurance or will not rent out the van, putting customers with no choices. Limited to 1,200miles for a 9 days renting, and I paid almost $1,500