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+44-2035140670
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+81 3-4578-4029
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+972-23752163
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00308 491 0209
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Live chat Email us Service Code: 6201425125
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Great holiday in Queenstown.

Reviewed: Fri, Aug 21, 2020
About EZU: 7.0 /10
The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on EZU QUEENSTOWN AIRPORT

Gemma Shaw

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Reviewed: Sun, Aug 11, 2019
About EZU: 10.0 /10
Reliable car rental company.
About QEEQ: 10.0 /10

Peter

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Full Size | Toyota Mark X or similar
Reviewed: Sun, May 26, 2024
“Awesome”
About EZU: 8.0 /10
great value
About QEEQ: 10.0 /10
As perfect as always

T.Ralston

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Economy | Nissan Tiida or similar
Reviewed: Thu, Oct 20, 2022
“Skimping on the safety of babies - shame on Ezu!”
About EZU: 5.0 /10
The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!
About QEEQ: 8.0 /10
Qeeq was easy to book through, no issues. We had some trouble meeting the shuttle bus driver but got there eventually.

Valentin Kettu

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Aug 17, 2020
“Fast and easy service”
About EZU: 10.0 /10
Great services, car wasn't 4x4 but they gave us chains for free. Would recommend
About QEEQ: 10.0 /10

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Medium SUV | Toyota RAV4 Guaranteed model
Reviewed: Wed, Jul 24, 2019
About EZU: 7.0 /10
We weren't very happy that we had to pay an extra $500 when we collected the car. This was refunded on drop off but still, nothing was mentioned about this beforehand, and this is a lot of money to us.
About QEEQ: 8.0 /10

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