Cheap price but premium service

The staff picked us up at the airport and we smoothly completed the rental procedures at the store. They also recommended it’s currently cherry-picking season and told us how to find farms where we could pick cherries.

Check in took much longer than expected but vehicle condition was good and we were upgraded at no extra charge

We had to wait for some time to be picked up from the airport when we first arrived. That might have been due to covid and they not wanting to take more than 1 group at the time in the pick up van. We were given a bigger car than booked which was fine by us. Could have had a bigger office

First time using it and it was smooth

Great services, car wasn't 4x4 but they gave us chains for free. Would recommend

It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.