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Search for Hertz Car Rentals in Queenstown

Feeling very ripped off and seeking some response and correction

Reviewed: Sun, Jul 26, 2020
About Hertz: 6.0 /10
Although we had pre paid the collision damage waiver, Hertz advised this was not the case and charged for this again. They also denied that we had paid a deposit despite showing them the Qeeq receipt. When asked to see his screen I pointed out his own system showed a $200 deposit. The Hertz rep advised the Qeeq agreement was noting to do with them. Total agreed to paid via Qeeq $1,034.19 total charged by Hertz $1,219.94 on top of the $244.13 deposit paid. Accordingly total charged $1,464.07 against the agreed $1,034.19 an extra cost of $429.88!
About QEEQ: 8.0 /10
As noted in the Hertz comments $429.88 charged against our card which we want addressed.
Toyota Prado image
Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Premium SUV | Toyota Prado or similar

Relevant Reviews on Hertz QUEENSTOWN APT

Jonas Wilson

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Wed, Jan 8, 2025
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Edward Francis

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Wed, Feb 5, 2020
About Hertz: 10.0 /10
Convenient, quick, courteous. The staff specifically reminded us about driving tips.

Abraham Bronte

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Mon, Oct 27, 2014
About Hertz: 10.0 /10
The management is considerate and fully trustworthy. The car was clean and tidy when picked up. Returning the car was at 5 AM; we just parked at Christchurch Airport (Hertz parking area) and left the keys at the unattended Hertz counter. It felt great to be trusted.
About QEEQ: 10.0 /10

Darnell Nixon

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Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Mon, Aug 17, 2015
About Hertz: 8.0 /10
We had reserved a Prado, but were given a Highlander instead. The downgrade in model was very disappointing.
About QEEQ: 8.0 /10

P.Attanayake Mudiyanselage

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Compact SUV | Toyota RAV4 or similar
Hertz
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Thu, Feb 13, 2020
“Luxury Travel”
About Hertz: 10.0 /10
Car was in good condition and ran excellently. Easy to pickup and drop off. Staff member was friedly. Gave correct instructions to return it after hours.
About QEEQ: 10.0 /10
Car needed by Christch Hertz while it was in Queenstown. It suited us as we were to catch an international flight from Christchurch but were in Queenstown. So only $2 (NZ) had to pay.

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