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Search for Europcar Car Rentals in Melbourne

Fine car, horrible crew

Reviewed: Tue, Jun 23, 2020
About Europcar: 7.0 /10
Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.
About QEEQ: 8.0 /10
Land Rover Discovery Sport image
Europcar
Melbourne
Australia
Premium SUV | Land Rover Discovery Sport or similar

Relevant Reviews on Europcar MELBOURNE CITY

Tiffany Emma

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Europcar
Melbourne
Australia
Reviewed: Mon, Sep 23, 2024
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Maxine Commons

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Europcar
Melbourne
Australia
Reviewed: Sat, Jan 27, 2024
About Europcar: 10.0 /10
The service was excellent, warm, and attentive. For someone who doesn't speak English, they were very friendly, patient, and meticulous. The vehicle's performance was outstanding, with full features including cruise control and lane departure warning, which was very helpful for me, a newcomer to Australia driving on the left side of the road. It constantly reminded me if I drifted out of my lane. Most importantly, they didn't have any hidden charges. During this Great Ocean Road trip, the only extra costs were tolls, with no other charges for violations or parking fees, which made me very happy. I'll definitely choose this company again when I come back to Melbourne.
About QEEQ: 10.0 /10

Mark Kathleen

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Europcar
Melbourne
Australia
Reviewed: Sat, Feb 17, 2018
About Europcar: 6.0 /10

M.Lim

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Medium SUV | Toyota RAV4 or similar
Europcar
Melbourne
Australia
Reviewed: Wed, Nov 20, 2019
About Europcar: 7.7 /10
Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.
About QEEQ: 7.0 /10

Nic

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Intermediate | Toyota Corolla or similar
Europcar
Melbourne
Australia
Reviewed: Sat, Jan 27, 2018
“Pleasant car renting experience at a very good price”
About Europcar: 10.0 /10
Like: The price was cheap. We booked first a Toyota Corolla and were given Volkswagen Golf, which is totally fine with us since the car is very good. We didn't ask for it but the GPS was included with the car for free. We had to pay a little extra for an additional driver, as expected.
Dislike: Really... I have nothing to complain about...
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