Traumatic.

L.Shum

Germany

Reviewed: Tue, Mar 26, 2019

About Hertz: 8.7 /10

I rented a S Max but was give a C Max and was told that C Max is what I have rented despite S Max is on my rental agreement. I can't refuse it because there is no other vehicle available. We needed the space of a bigger car with 7 people and luggage. You can imagine how close it gets to being not possible to fit everyone and thing in it, which means the trip cannot go ahead.

About QEEQ: 7.0 /10

Hertz

Kempten

Germany

Mini Van | Ford S-Max 7 Seats or similar

1 days rental

Relevant Reviews on Hertz in Germany

Borg Joyce

Germany

1 days rental

Reviewed: Sat, Oct 19, 2024

About Hertz: 10.0 /10

Very satisfied, the front desk provided a detailed explanation about the highway toll tickets.

About QEEQ: 10.0 /10

Dwight Bauer

Germany

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Freiburg

Germany

Reviewed: Thu, Jul 11, 2024

About Hertz: 10.0 /10

I rented a Mondeo but was given a Lynk & Co hybrid with a total mileage of 68,000 km. The car was in good condition and had decent acceleration. On the German autobahn, the steering wheel slightly lost control once at 205 km/h, but it was very minor. Since the Lynk & Co 01 has a top speed of 210 km/h, it's not recommended for racing. I purchased the Super Peace of Mind insurance, which gave me confidence and peace of mind.

About QEEQ: 10.0 /10

Josephine Chaucer

Germany

1 days rental

Reviewed: Wed, May 1, 2024

About Hertz: 6.0 /10

I wanted to rent a car with a spacious backseat that could fit three 24-inch suitcases, so I specifically chose a Volkswagen Golf. However, when I arrived at the rental office, there were only two Indian staff members with very average attitudes, and they said only the CHR was available. If I wanted another model, I would have to wait, but they couldn't say how long. Because I was in a hurry to leave, I reluctantly accepted. The next day, I contacted the rental platform to request a vehicle change, but after two days, they still couldn't reach the rental office. Extremely disappointed with the German rental company.

About QEEQ: 8.0 /10