Excellent service from EasyRentCars

I barely had to wait when I arrived at the store, the staff were very friendly, and we could use a translation app to communicate when there was a language barrier.

Excellent service with quick pick-up and drop-off processes.

It's very difficult to get through to MEX on the phone. Except for the airport branch staff, the parking lot attendants don't understand English at all. The pickup location is a bit far from the terminal parking lot, make sure to mark it on Google Maps after the shuttle drops you off, or you won't remember where to return the car. The car was just returned and given to another foreign customer without cleaning. Not sure if it's a good or bad thing that they don't check carefully.

forced to buy insurance!