It was terrible will never use them again.

United States

Reviewed: Thu, Mar 21, 2019

About ACE: 2.0 /10

Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.

ACE

Charlotte Airport(CLT)

Charlotte

United States

Intermediate | Toyota Corolla Electric or similar

1 days rental

Relevant Reviews on ACE in United States

K.Wong

United States

4-day rental

Intermediate | Volkswagen Jetta or similar

ACE

El Segundo

United States

Reviewed: Thu, Nov 24, 2022

“Not easy to get to a remote car rental site.”

About ACE: 8.0 /10

I took me 15 min. to find the bus pick up location and which bus to take to the remote rental pick up place. It took another 30 min. to get to a Metro bus that is nor full. We were not in a hurry to reach to our Airbnb. We arrived early in LAX, 11:45 AM. We left the ACE office at 1:08 PM.

About QEEQ: 10.0 /10

Booking was easy. But it did not explain how to get to the ACE rental pick up location.

Globetrotter

United States

1 days rental

Full Size | Toyota Camry or similar

ACE

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Wed, Nov 20, 2019

“Excellent.”

About ACE: 10.0 /10

Professional, competent counter staff.

About QEEQ: 10.0 /10

N.Morota

United States

1 days rental

Large SUV | Hyundai Santa Fe 7 Seats or similar

ACE

Honolulu Airport(HNL)

Hawaii - Oahu Island (honolulu)

United States

Reviewed: Mon, Oct 28, 2019

“Good experience”

About ACE: 9.7 /10

Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.

About QEEQ: 10.0 /10