The pickup directions were more complicated than the actual process.

United States

Reviewed: Sun, Mar 10, 2019

About Advantage: 7.7 /10

The clerks at pickup were not very clear about self-checkin. Fortunately, the lady at the gate took care of details missed by the checkout people.

About QEEQ: 7.0 /10

Economy | Toyota Yaris 2 Doors or similar

3-day rental

Relevant Reviews on Advantage Phoenix International Airport

L. Bryne

United States

8-day rental

Full-Size | Toyota Camry or similar

Reviewed: Mon, Nov 18, 2019

“Thankfully we did not face huge lineups to tent the car like I have with other companies”

About Advantage: 9.7 /10

Unfortunately our car was totalled in a car accident. It was handled expeditiously by Advantage staff.

About QEEQ: 10.0 /10

Easy to use.

M.Chavez

United States

4-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Thu, Sep 26, 2019

“Very satisfied and I will rent through easyresters again”

About Advantage: 9.3 /10

They were helpful at the check out counter but even more helpful and quicker on the return Very pleased with their service

About QEEQ: 10.0 /10

Very helpful on the phone when I called with questions and needed assistance. I am very satisfied

S.Graham

United States

15-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Mar 20, 2019

“Counter Service Terrible!”

About Advantage: 5.7 /10

I had prepaid for the rental. I still waited in line for 50 minutes. The Advantage staff member (Kenny) was not informative. I was very rushed through the process. Nothing was explained! If I don't initial and sign as directed I won't be able to rent the car? I was past an hour into the process by then and did not feel like starting over. I over paid $30.00 for the refueling because I refueled the vehicle before I returned it. The Refuel Purchase Option was not explained! I was just told to initial. I will not deal with Advantage again!

E.Boyer

United States

18-day rental

Economy | Nissan Versa Note 2 Doors or similar

Reviewed: Sun, Feb 10, 2019

“Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.”

About Advantage: 4.3 /10

Called customer service 7 times got platitudes from different people. No resolutions offered. Expected me to drive 3 hours to Phoenix to trade car. And 3 hours back to where I was staying. Automatically offer $50. Off when returning car. NOT HAPPY!!!