Very efficient.

after hours service could be better

poor condition of the car and provide the different car show in picture(Hyudai Kona was show in picture )。Different level of the car The car was old (Mitsubitsu ASX )and it use a lot of gas。Car power poor。although we are late to return car，but the staff do not remind us the closing time of the drop-off location ，we drive to there, was closed, the hotline is busy, finally we need drive to city drop-off location to return the car，Yes，I know it is my false, but if the staff remind us the closing time, we can save more time.

Excellent customer service and support

They tried to sell us their insurance.

Great price. High holding price for insurance but we did not have any claims and the money was available again before we needed to use it.

Long wait time at Jucy counter as it was very busy - staff friendly and attentive but I needed to go quickly