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Jucy, Gold Coast Car Rental

Jucy 2000+ ratings, 12 reviews

Gold Coast, Queensland, Australia

9.6 / 10 Excellent

Jucy - Gold Coast Information, Car Rental Instructions & Policies

Address

6 - 10 Sunshine Ave, Tweed Heads South, NSW 2486

Telephone

+611800150850

Pick-up Instructions

The Jucy - Gold Coast car rental location is located out of the airport

Jucy highly recommend to finish the online check-in process before pick-up, which can save the time for your rest of journey. After arriving at the Gold Coast Airport, collecting your luggage, and clearing customs, call JUCY at +64 9 600 1032 and press Option 1 for a free shuttle transfer. Exit the terminal, walk left to the end of the terminal, and wait at the shuttle collection area for the JUCY shuttle bus.

Drop-off Instructions

AIRPORT DROP OFF • After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch. • We recommend returning your vehicle at least 2.5 hours before you need to be at the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -14:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00
08:00 -16:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 300030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Visa Master AMEX

Car rental with debit cards is also accepted and listed as below: Visa, Master, AMEX

Visa Master AMEX

E-voucher

An e-voucher is accepted at this location.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Bruny Island, Phillip Island, Churchill Island
In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Not allowed:

Taking rental cars to the Australian islands that are not listed in Free of Charge is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 mi from Coolangatta Airport

Railway Stations

12.7 mi from Robina Train Station

23 mi from Helensvale Train Station

31.2 mi from Ormeau

CHECK RATES
Map view of Jucy Store Location
coordinates: -28.192981819927 153.53378589566

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.6 / 10 Excellent

  • Vehicle condition: 6.6
  • Vehicle cleanliness: 6.3
  • Spaciousness: 6.0
  • Counter staff: 7.3
  • Pick-up location: 6.5
  • Drop-off location: 6.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • N.Pham

    Gold Coast

    8.7 /10 Very good

    Reviewed: Saturday, October 12, 2019

    I went to Gold Coast at night time and pick up after hours. They gave me a automatic car but Gear box and Transmisson is different I never drive same thing like this before then I have to paid for taxi go to motel. So I come back on next day for request change another automatic car and she approved for me get another one. I was lucky at this time very busy but still left only 1 car available for me changed. But I’m not really happy about my costs going higher up because of fee taxi 2 times.
    Read More >

  • G.Kelder

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Thursday, June 2, 2022

    Service there is exceptional. Very friendly staff, quick and easy booking and had the keys in my hand within 5 minutes.
    Read More >

  • M.Kriz

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Sunday, June 19, 2022

    Very helpful staff
    Read More >

  • S.Tran

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Friday, October 21, 2022

    I was pleasantly surprised how quickly we got picked up from the airport and how much quicker when dropping off. Their staff were friendly and very helpful. A great service all round.
    Read More >

  • Kristoffer Rimando

    Gold Coast

    9.7 /10 Excellent

    Reviewed: Tuesday, October 25, 2022

    It quite small plus on sunday they close too early which is quite disappointing so ending up booking an uber to airport
    Read More >

  • M.Skiller

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Wednesday, November 9, 2022

    The process was nice and easy. No fuss or dramas.
    Read More >

  • S.Thomas

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, July 27, 2023

    Fantastic service from pick up at airport to picking up the car . Friendly staff . Great rental car service . Will use them again and highly recommend to others
    Read More >

  • M.Parker

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Wednesday, August 2, 2023

    Staff went above and beyond! Excellent customer service
    Read More >

  • Caroline

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, July 26, 2024

    Great service. Recommended
    Read More >

  • Riva Walkley

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, September 27, 2024

    I chose this company because their full insurance was cheaper, only A$25, while other major rental companies charged A$50. This is a New Zealand-based rental company with excellent service and very friendly staff. However, I got a Mitsubishi ASX with 130,000 km on it. It performed decently at low speeds, but once it reached over 100 km/h, the car would start to shake. The vehicle's condition was a bit poor.
    Read More >

  • Herbert Jordan

    Gold Coast

    10 /10 Excellent

    Reviewed: Saturday, February 22, 2025

    Very satisfied
    Read More >

  • Arthur Norton

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, April 27, 2025

    It’s very convenient to pick up directly at the airport.
    Read More >

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What's the address of the rental location?

6 - 10 Sunshine Ave, Tweed Heads South, NSW 2486

What is the Telephone Number?

+611800150850

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

AIRPORT DROP OFF • After you have returned your vehicle, jump on board the next shuttle bus at the JUCY branch. • We recommend returning your vehicle at least 2.5 hours before you need to be at the airport.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

22 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.4 mi from Coolangatta Airport

  • Railway Stations

    12.7 mi from Robina Train Station

    23 mi from Helensvale Train Station

    31.2 mi from Ormeau

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