Jucy, Cairns Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Jucy - Cairns Information, Car Rental Instructions & Policies

Address

55 Dutton Street, Portsmith

Telephone

+611800150850

Pick-up Instructions

The Jucy - Cairns car rental location is located out of the airport

Here’s what you need to do to get yours during our business hours: Once you’ve got your luggage, give us a call on 1800 150 850. Press 1 and follow the prompts, to book your spot. For both the domestic and international terminals, exit the airport and follow the signs to the courtesy coach pick up area. If you’re already in town, it’s approximately $10 in an Uber, or you can reach us on foot in about 20 minutes. JUCY currently has all after hours pickups suspended- you must collect the vehicle the during office hours

Drop-off Instructions

AIRPORT DROP OFF Drive your car rental to our JUCY Cairns branch at 55 Dutton Street, Portsmith. We recommend adding a 45-minute buffer to your journey time. If you’re heading to the airport, hop on our next free shuttle ride. Our last bus leaves at 3.30pm on weekdays and 1.30pm on weekends.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -14:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00	09:00 -16:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	AUD 3000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Car rental with debit cards is also accepted and listed as below: Visa, Master, AMEX

E-voucher

An e-voucher is accepted at this location.

Age requirements

22 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Kangaroo Island, Magnetic Island, Bruny Island, Phillip Island, Churchill Island

In terms of travelling there, most of the roads are sealed however there are areas where the roads are unsealed and we have some rules you need to be aware of if you do take your JUCY wheels there. If you take your vehicle on any off-road activities or conditions, including on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete) then our excess reduction cover does not provide cover should anything happen. Off-road conditions include: fire trails, beaches, sand, tracks, fields or paddocks. The only exception to this is reasonable use of access roads to recognized commercial campgrounds. To find out more, refer to the terms and conditions. If there is any damage incurred to the vehicle on the ferry, our excess reduction cover stands void.

Not allowed:

Taking rental cars to the Australian islands that are not listed in Free of Charge is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 3000

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.9 mi from Cairns Airport

Railway Stations

0.2 mi from Cairns Railway Station

5.4 mi from Freshwater

5.9 mi from Redlynch Railway Station

Hotels

0.2 mi from Mid City Luxury Suites

0.2 mi from The Jack Backpackers

0.2 mi from Il Centro Apartment Hotel

CHECK RATES

Map view of Jucy Store Location

coordinates: -16.9285655 145.7743695

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 6.2
Vehicle cleanliness: 7.1
Spaciousness: 7.2
Counter staff: 7.6
Pick-up location: 6.7
Drop-off location: 7.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

P.Kelly
Cairns
9 /10 Excellent
Reviewed: Monday, August 26, 2019
Excellent valve Great staff
Read More >
A.Maaso
Cairns
8.3 /10 Very good
Reviewed: Friday, September 6, 2019
There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.
Read More >
K.Kumar
Cairns
7.7 /10 Good
Reviewed: Friday, October 4, 2019
Nopes. Old car for 4 days with unusual sounds at times made me feel scared.
Read More >
Anonymous
Cairns
7.7 /10 Good
Reviewed: Monday, October 7, 2019
Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.
Read More >
Samantha
Cairns
7.7 /10 Good
Reviewed: Saturday, November 23, 2019
The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.
Read More >
Anonymous
Cairns
9 /10 Excellent
Reviewed: Monday, December 2, 2019
Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...
Read More >
Ron D
Cairns
6 /10 Average
Reviewed: Friday, December 4, 2020
Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all
Read More >
R.Moulton
Cairns
9 /10 Excellent
Reviewed: Saturday, May 29, 2021
They tried to sell us their insurance.
Read More >
C.Noble
Cairns
10 /10 Excellent
Reviewed: Monday, August 23, 2021
Great getabout for 4 of us and our luggage - easy pick up and great staff
Read More >
Anonymous
Cairns
8.7 /10 Very good
Reviewed: Saturday, November 20, 2021
The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.
Read More >
Anonymous
Cairns
6 /10 Average
Reviewed: Wednesday, August 31, 2022
Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.
Read More >
Anonymous
Cairns
7 /10 Good
Reviewed: Monday, November 7, 2022
We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.
Read More >
gary bean
Cairns
9 /10 Excellent
Reviewed: Tuesday, December 6, 2022
staff you had at cairns depot were excellent car was clean
Read More >
b.roberts
Cairns
7 /10 Good
Reviewed: Friday, January 13, 2023
after hours service could be better
Read More >
Anonymous
Cairns
5 /10 Average
Reviewed: Monday, June 19, 2023
Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think
Read More >
A.Champion
Cairns
2.3 /10 Poor
Reviewed: Sunday, June 25, 2023
Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick. When I arrived constant expectations that I pay more and put more money on hold. All in all the car was a piece of sh#t that wouldn’t be worth more than $2000. Staff not helpful and will never use Jucy again.
Read More >
Simon Gibson
Cairns
10 /10 Excellent
Reviewed: Wednesday, February 5, 2025
Very quick and easy.
Read More >

More Car Rental Brands at Cairns Airport

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What's the address of the rental location?

55 Dutton Street, Portsmith

What is the Telephone Number?

+611800150850

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

An e-voucher is accepted at this location.

What are the Driver's Age Requirements for this Car Rental Company?

22 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation
The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.
For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
3.9 mi from Cairns Airport
Railway Stations
0.2 mi from Cairns Railway Station
5.4 mi from Freshwater
5.9 mi from Redlynch Railway Station
Hotels
0.2 mi from Mid City Luxury Suites
0.2 mi from The Jack Backpackers
0.2 mi from Il Centro Apartment Hotel

Jucy, Cairns Car Rental

Jucy - Cairns Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Free of Charge:

Not allowed:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Cairns Airport

What's the address of the rental location?

What is the Telephone Number?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels