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Europcar, Cairns Airport Car Rental

Europcar 3000+ ratings, 27 reviews

Cairns, Queensland, Australia

8.8 / 10 Very good

Europcar - Cairns Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING, CAIRNS AIRPORT, 4870, CAIRNS, QLD, AUSTRALIA

Telephone

+61740349088

Pick-up Instructions

The Europcar - Cairns Airport car rental location is in terminal

You can walk to the counter of Europcar - Cairns Airport car rental.

The Europcar counter is located inside the arrivals hall near the baggage collection carousels at both the domestic and international terminals. The International terminal desk is not always manned so on arrival please make your way to the Europcar booth and use the phone on the counter to speak to a Europcar team member.

Drop-off Instructions

Follow the signs on Airport Avenue to the domestic or international car rental car parks. Please park in any of the Europcar parking bays, which are located on the left hand side, the 1st exit after the 2nd roundabout. The Domestic Terminal carpark is manned between 8.00am and 5.00pm. Outside these hours keys must be returned to counter in the domestic or international terminals.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30
08:00 -23:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 20030-60

Ds Ds3

Toyota Fortuner

Peugeot 3008

Ds 7 Crossback Automatico

Vw Polo Tsi

Cupra Born Ev

Mini Cooper Convertible

Chevrolet Bolt

Cupra Born

Mercedes-benz Cla

Opel Grandland

Peugeot 2008 Or Similar

Audi A6

Bmw Ix

V.w. T-roc Cabrio Aut

Nissan Maxima

Show more >

Ds Ds3

Toyota Fortuner

Peugeot 3008

Ds 7 Crossback Automatico

Vw Polo Tsi

Cupra Born Ev

Mini Cooper Convertible

Chevrolet Bolt

Cupra Born

Mercedes-benz Cla

Opel Grandland

Peugeot 2008 Or Similar

Audi A6

Bmw Ix

V.w. T-roc Cabrio Aut

Nissan Maxima

Tesla Model 3

Mercedes E Class Auto 5 Doors

Volvo Xc60 Or Similar

Nissan Primastar

Ldv D90

To Rav4 Hybrid

Bmw X1 Auto Diesel 5 Doors

Aiways U5

Volvo C40

Peugeot 5008 5+2 Seats

Range Rover Evoque Automatic Diesel

Mercedes-benz Classe V

Mercedes Benz Sprinter Van

Pack up ^
AUD 50030-60

Ds Ds3

Toyota Fortuner

Peugeot 3008

Ds 7 Crossback Automatico

Vw Polo Tsi

Cupra Born Ev

Mini Cooper Convertible

Chevrolet Bolt

Cupra Born

Mercedes-benz Cla

Opel Grandland

Peugeot 2008 Or Similar

Audi A6

Bmw Ix

V.w. T-roc Cabrio Aut

Nissan Maxima

Show more >

Ds Ds3

Toyota Fortuner

Peugeot 3008

Ds 7 Crossback Automatico

Vw Polo Tsi

Cupra Born Ev

Mini Cooper Convertible

Chevrolet Bolt

Cupra Born

Mercedes-benz Cla

Opel Grandland

Peugeot 2008 Or Similar

Audi A6

Bmw Ix

V.w. T-roc Cabrio Aut

Nissan Maxima

Tesla Model 3

Mercedes E Class Auto 5 Doors

Volvo Xc60 Or Similar

Nissan Primastar

Ldv D90

To Rav4 Hybrid

Bmw X1 Auto Diesel 5 Doors

Aiways U5

Volvo C40

Peugeot 5008 5+2 Seats

Range Rover Evoque Automatic Diesel

Mercedes-benz Classe V

Mercedes Benz Sprinter Van

Pack up ^
AUD 50030-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

JCB,Discover,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Not allowed:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Cairns Airport

Railway Stations

2.7 mi from Freshwater

3.6 mi from Cairns Railway Station

3.6 mi from Redlynch Railway Station

Hotels

1.9 mi from The Lakes Resort Cairns

1.9 mi from Park Royal

2 mi from Nomads Cairns

CHECK RATES
Map view of Europcar Store Location
coordinates: -16.8778 145.7499

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.8 / 10 Very good

  • Vehicle condition: 7.7
  • Vehicle cleanliness: 7.4
  • Spaciousness: 7.2
  • Counter staff: 7.4
  • Pick-up location: 7.5
  • Drop-off location: 7.3
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • J.De-La-Garde

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, June 19, 2018

    Like: flight was delayed of course and it was the last flight of the evening, no help from the call centre but the amazing staff stayed back til after 1am so I could collect the car.
    Read More >

  • Andy G

    Cairns

    9.4 /10 Excellent

    Reviewed: Sunday, July 15, 2018

    Like: Near new Nissan X-Trail. Very comfortable drive
    Dislike: Slow service when picking up - thankfully not a long queue
    Read More >

  • D.Whiteley

    Cairns

    10 /10 Excellent

    Reviewed: Monday, July 16, 2018

    Like: Free upgrade to a near brand new car with built in sat nav which turned out to be a life saver.
    Dislike: Car rental return signage could be a little better but otherwise still straight forward.
    Read More >

  • Patrick

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, July 17, 2018

    Like: I don't normally hire a car when I travel but when I do, I like it to be quick, easy and good value for money. This is the firs time I have gone through Easy Rent Cars and they ticked all three of these boxes.
    Read More >

  • Mike Melbourne

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, July 17, 2018

    Like: Staff were very helpful, efficient and offered a free upgrade
    Read More >

  • D.Fluckiger

    Cairns

    10 /10 Excellent

    Reviewed: Wednesday, July 18, 2018

    Like: Great service, no fuss and gotten upgraded.
    Read More >

  • M.Baarendse

    Cairns

    9.8 /10 Excellent

    Reviewed: Monday, July 23, 2018

    Like: the service the car
    Dislike: the car even though an up up grade was too big for just the 2 of us ASX would have been better
    Read More >

  • Vivian

    Cairns

    8 /10 Very good

    Reviewed: Tuesday, July 24, 2018

    Like: Location is perfect. Staff was friendly and helpful.
    Dislike: Make sure you buy full insurance with easyrentcars because it much cheaper than buying with Europcar. Ensuring you arrange additional driver if you need with easyrentcars also. We checked with Europcar directly on phone before booking through easyrentcars and staff refused to add my partner as another driver if he does not have credit card. He advised the staff we had done it before without credit card if he travel with me who has credit card. The staff insits he still needs to have credit card or go back to rent a car with the previous company where they allowed. Then we booked everything with easyrentcars with additional drive, full insurance. Everything went smooth at the pick up point. It is a best price offered by easyrentcars and the website help to bring the smooth and excellent experience. Thank you easyrentcars.
    Read More >

  • Clare. C.

    Cairns

    9.8 /10 Excellent

    Reviewed: Friday, July 27, 2018

    Like: The price was FAR lower than anyone else. Pay on collect. Quick and easy pick up and drop off. Brand new car.
    Dislike: I would have liked a booking number for Europecar. I couldn’t check that EasyRentCars wasn’t a scam and I was worried they weren’t going to have our booking when we turned up.
    Read More >

  • L.D'Antonio

    Cairns

    10 /10 Excellent

    Reviewed: Monday, July 30, 2018

    Like: It was so easy to locate. Information was excellent. Staff were friendly.
    Dislike: Nothing
    Read More >

  • A.Fist

    Cairns

    9.8 /10 Excellent

    Reviewed: Thursday, August 2, 2018

    Like: Best value for money and no problems
    Dislike: Nothing
    Read More >

  • B.Hampson

    Cairns

    10 /10 Excellent

    Reviewed: Thursday, August 16, 2018

    Like: Was very happy with the whole experience. Happy that the car seat was installed. Happy with the vehicle and the customer service. Will use again.
    Dislike: As always, prices could be improved :)
    Read More >

  • J.smith

    Cairns

    9.8 /10 Excellent

    Reviewed: Saturday, September 8, 2018

    Like: freindly efficient staff
    Read More >

  • Linda

    Cairns

    10 /10 Excellent

    Reviewed: Thursday, September 20, 2018

    Like: Friendly staff and easy pick up and return proccess
    Read More >

  • A.Tsamis

    Cairns

    10 /10 Excellent

    Reviewed: Sunday, September 23, 2018

    Like: Professional friendly service
    Dislike: Nothing
    Read More >

  • J.Gomes

    Cairns

    8.7 /10 Very good

    Reviewed: Monday, February 4, 2019

    Had to purchace extra cover at counter.
    Read More >

  • Anonymous

    Cairns

    9.7 /10 Excellent

    Reviewed: Monday, April 22, 2019

    Great car. Good explanation of insurance.
    Read More >

  • R.Mariappa

    Cairns

    10 /10 Excellent

    Reviewed: Monday, April 29, 2019

    We got a free upgrade from sedan to semi suv
    Read More >

  • John S.

    Cairns

    6.7 /10 Average

    Reviewed: Saturday, May 4, 2019

    Currently filing a claim regarding reimbursement for a flat tire. Currently ongoing.
    Read More >

  • I.Stevenson

    Cairns

    9.7 /10 Excellent

    Reviewed: Wednesday, July 3, 2019

    Counter was busy but experience was smooth
    Read More >

  • C.Apetrei

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, October 22, 2019

    Easy process, good car
    Read More >

  • Natalie Lau

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 3, 2020

    all are great
    Read More >

  • I.Pacitti

    Cairns

    9.7 /10 Excellent

    Reviewed: Sunday, July 18, 2021

    Good service, very nice car but terribly expensive. $2,000.- for 8 days driving 222km just to get around is very expensive!
    Read More >

  • Dora Edgeworth

    Cairns

    2 /10 Poor

    Reviewed: Wednesday, February 20, 2019

    Read More >

  • Darlene Leopold

    Cairns

    6 /10 Average

    Reviewed: Thursday, March 9, 2017

    Read More >

  • Alice Philip

    Cairns

    2 /10 Poor

    Reviewed: Sunday, November 10, 2019

    Read More >

  • Anonymous

    Cairns

    5 /10 Average

    Reviewed: Wednesday, January 1, 2025

    Total unflexibles Personal
    Read More >

  • Kirk North

    Cairns

    10 /10 Excellent

    Reviewed: Saturday, February 8, 2025

    The lady at the Cairns pickup location provided excellent service, carefully explaining everything and informing us about roadside assistance.
    Read More >

  • William Piers

    Cairns

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2025

    Excellent. The car was very clean and new. The paperwork was processed very quickly, and this car model is very easy to drive.
    Read More >

  • Barnett Bray

    Cairns

    10 /10 Excellent

    Reviewed: Tuesday, March 18, 2025

    Excellent
    Read More >

More Car Rental Brands at Cairns Airport

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What's the address of the rental location?

TERMINAL BUILDING, CAIRNS AIRPORT, 4870, CAIRNS, QLD, AUSTRALIA

What is the Telephone Number?

+61740349088

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Cairns Airport car rental location is in terminal

You can walk to the counter of Europcar - Cairns Airport car rental.

The Europcar counter is located inside the arrivals hall near the baggage collection carousels at both the domestic and international terminals. The International terminal desk is not always manned so on arrival please make your way to the Europcar booth and use the phone on the counter to speak to a Europcar team member.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Follow the signs on Airport Avenue to the domestic or international car rental car parks. Please park in any of the Europcar parking bays, which are located on the left hand side, the 1st exit after the 2nd roundabout. The Domestic Terminal carpark is manned between 8.00am and 5.00pm. Outside these hours keys must be returned to counter in the domestic or international terminals.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Cairns Airport

  • Railway Stations

    2.7 mi from Freshwater

    3.6 mi from Cairns Railway Station

    3.6 mi from Redlynch Railway Station

  • Hotels

    1.9 mi from The Lakes Resort Cairns

    1.9 mi from Park Royal

    2 mi from Nomads Cairns

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