Forced to pay more

excellent customer service

You charged another insurance whe I already had an xtra insurance . no options offered , You are stealing money from customers . I need a refund of my money .

Good price and good service

Price drop protector did not use it but sounds helpful. Good platform

American Express credit card was not accepted at this location. We were charged extra each day plus needed to put a deposit down. This caused our bank to lock our banking cards due to they believed fraud transaction was occurring. Had to send more time on the phone with our bank to correct this so we could use our banking cards while on our trip. The vehicle smelled like smoke. There was no keyfob or electric windows. I will never rent from someone other than Hertz, Enterprise, or other nationally known rental cars. Never experienced this kind of problem with these companies or when we rented an economic vehicle from them it was always electric doors, windows, etc.

I don't know what Green Motion is. I rented through Economy and they were great. My ratings above are for them.