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Live chat Email us Service Code: 3014510125
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Lambert Southey

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Reviewed: Sun, Mar 16, 2025
About Apex: 10.0 /10
Great service.
About QEEQ: 10.0 /10

Blithe Petty

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Reviewed: Mon, Sep 16, 2024
About Apex: 10.0 /10
Very satisfied with smooth communication and convenient car pickup.
About QEEQ: 10.0 /10

Flora Bess

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Reviewed: Fri, May 10, 2024
About Apex: 10.0 /10
Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.
About QEEQ: 10.0 /10

H.OFriel

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Compact | Kia Cerato or similar
Reviewed: Thu, Mar 12, 2020
“Great”
About Apex: 10.0 /10
Great
About QEEQ: 10.0 /10
Unhappy that I had to download an app to ensure that I got the price I had been quoted for car hire

H.Kwok

View more >
Intermediate SUV | Outlander / Similar or similar
Reviewed: Wed, Jul 18, 2018
“Good value & service!”
About Apex: 10.0 /10
Like: Good price, smooth and easy process. Friendly staff.

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