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Live chat Email us Service Code: 6174026307
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Clare Catharine

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Reviewed: Sat, Aug 23, 2025
About Apex: 8.0 /10
Overall, it’s acceptable.
About QEEQ: 8.0 /10

Cornelia Palmer

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Reviewed: Sun, Aug 17, 2025
About Apex: 10.0 /10
Professional
About QEEQ: 10.0 /10

D from Nelson

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Economy | Suzuki Swift or similar
Reviewed: Fri, Nov 18, 2022
“Good car, locations a little difficult”
About Apex: 7.0 /10
I didn’t like the surcharge for early drop-off. Also I didn’t like the surcharge on tolls. They should just be passed on to my credit card.

YuriM

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Compact | Kia Cerato or similar
Reviewed: Wed, Jan 22, 2020
“Pick up Sydney drop off Coolangatta Great Experience Highly recommended”
About Apex: 10.0 /10
First time to rent from Apex Sydney Airport and drop off to Coolangatta airport. Sydney opens at 8am so don’t panic if you are on an early morning flight and can’t get hold of them. They will answer at 8 on the dot and come pick you up :) GC branch opens at 7am so we were a little surprised that they don’t consider earlier hours considering how much busier Sydney airport is. As always perfect service and no hassle pick up and drop off. They have very nice new cars with all the upgrade features! Why rent elsewhere? Lower prices, lower insurance excess and better cars than all the other places we have rented from. I don’t even want to leave a good review because it means they will get more popular and busier and may not have a car when I want one next :D But really, you guys are doing a great job keep it up!
About QEEQ: 10.0 /10
Haven’t had the chance to benefit from a price drop yet but love the platform and ease of booking, and the fact that I have a choice of the traditional companies (expensive) and better prices local companies.

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Intermediate | Hyundai Elantra or similar
Reviewed: Tue, Jun 11, 2019
About Apex: 9.0 /10
Car fuel was 3/4(not full) in pickup, i return it full, they need to make sure they have it full before client pickup
About QEEQ: 10.0 /10

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