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Live chat Email us Service Code: 5920626126
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Heloise Esther

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Reviewed: Sat, Feb 17, 2024
About Apex: 10.0 /10
Very enthusiastic
About QEEQ: 10.0 /10

C.Lau

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Economy | Hyundai Accent or similar
Reviewed: Wed, Sep 20, 2023
“Pretty good and fast service at Apex but car selection is not adequate”
About Apex: 8.0 /10
Pick up was relatively easy and instructions and info given clear and concise. However, disappointed with car availability and its size.

J.Clark

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Compact SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Mar 31, 2020
“Great car, great staff, will defiantly use again”
About Apex: 9.0 /10
The staff were AMAZING! They really went above and beyond for helping me to change my plans due to covid influences. They were very chatty and friendly and gave a shuttle bus to the airport
About QEEQ: 10.0 /10
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P.MCGRATH

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Intermediate | Hyundai Elantra or similar
Reviewed: Mon, Nov 25, 2019
About Apex: 6.8 /10
Didn't have a Hyundai, but a very basic Miisubishi, was OK but very noisy
About QEEQ: 8.0 /10

View more >
Economy | Hyundai Accent 2 Doors or similar
Reviewed: Mon, Mar 4, 2019
“Great!”
About Apex: 9.7 /10
After reading some negative reviews by other car renters I was worried to have the same issues. However, I had an all-around pleasant rental experience with Apex. Both shuttles in Sydney and in Melbourne came after only a short wait, their drivers were very friendly and professional, and so was the rental counter staff, the car I got was a 2018 Accent with $14K miles on it and was very clean. I would rent with Apex again. Why pay much more with other companies?
About QEEQ: 10.0 /10

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