There were few reception staff, and additional charges were not disclosed beforehand. At Dollar, we requested a toll pass box but were charged $115 without prior notice. The first car they gave us had a hole in the front windshield, which was also not mentioned in advance. We had to drive back to the airport to exchange it, and they gave us a nice-looking blue car. However, possibly due to this, the rearview mirror cover was stolen. We reported it to the police, and it took an entire morning to sort it out. Fortunately, we had already purchased insurance.

Satisfied

Very good

This was a five-star car rental experience, and the entire process was very smooth. Firstly, the pricing on QEEQ was very competitive, covering rental fees and comprehensive insurance costs. I was given an electric vehicle, which was convenient since there was a ChargePoint charging station where I stayed in the US. Charging was easy and much cheaper than a gasoline car. Everything was very convenient, and the service was excellent.

Very satisfied