Way too long of a wait

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

I actuall got the charger requested!

Line up took over 1 hour, paperwork was slow, car was very small (Mitsibushi - Mirage).

Didn’t have the car I rented but they did find another vehicle for me to use.

Easy

van was great. getting van took along time. another friend rented a van and was done 45 minutes before me.

We waited about an hour for the car. The car was a little dirty and had lots dings. my husband asked if the dings were noted and the young guy said yes and we had nothing to worry about. Everyone around us were very upset because of the wait, we can had to waited for a car for 1hr. Among others. I would think twice about renting from Fox only because of the wait depending on my time schedule. The employees customers service was good and they handled themselves well under the pressure. it was an ok experience.. just ok.