Good but be wary of fuel options

Really good service. Offered a useful upgrade to car. Extra charges were not excessive. Would use again.

As always. Impressed with the service.

Very clearly and detailed info.

Easy booking process

No clear signage in the airport directing you to firefly in the car park. Despite pre booking I had to wait 1 hour and 15 minutes- not enough cars available. I was told I had no choice of vehicle within the group I had ordered but the colleague beside me was offering multiple choices to other clients who had no booking! Also was charged a 34€ service charge for full to empty ( not very clear on the booking site) despite then telling me that if I return it full I would get the full fuel refund but still have to pay the 34 € service charge!!! After the delay I was told there was no damage on the car - I inspected it and had to return to the office to tell them there were 22 scraps and dents on the car!!! I will never use this provider again! I will be in Spain every week for the next 6 weeks and will use another provider or the bus!!! Not a happy customer at all!!!

The booking platform is good -

The seller Fooled us by saying if you take the full insurance you pay 108 but basic insurance you pay 48 . But in the end I paid both ! No one helped me with that but I’ll make sure of speeding my experience to everyone I know ! This was SCAM

Car was great, service okay , but the direction where to get the car was a bit confusing , so that we were running around on the lot for a while until we found the car