Great vehicle to drive around Auckland.

The car rental service was good. After arriving by plane, we contacted them by phone, and they picked us up at the airport in about 10 minutes to complete the pick-up procedures.

Pretty good, everything went smoothly. It's close to where we were staying.

Would definitely book with Lovetrip again. Vehicle excellent and staff very helpful!!!

Easy to follow, updated on a regular basis. Very helpful.

I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

How do I proceed in this case?

deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.