French

We almost paid double the price. They added extra insurance and refueling services that we didn't need. Luckily, we checked the bill before going through security and noticed the amount was far off from our reservation. Since RentACar website had no consultation option, we went to the counter and explained the situation. The staff was helpful and canceled the extra charges. We were fortunate! The counter service advised us to always check our contract before taking the car. We couldn't relax for a moment; if we had noticed this back in our country, it would have been impossible to resolve.

The white representative was very helpful; African American and Latino staff were not as accommodating.

There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

Picking up and returning the car was very convenient, the staff were very friendly, and the convertible Mustang we rented was nearly brand new.

There is extra charge for insurance they tell me to pay or i can not get tha car I am realy suprise why i should pay 83$ that is not include in my price