Alamo, Heathrow Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Heathrow Airport Information, Car Rental Instructions & Policies

Address

Northern Perimeter Road, Hounslow, London, UK, TW6 2RY

Telephone

Pick-up Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Drop-off Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -00:00	05:00 -00:00	05:00 -00:00	05:00 -00:00	05:00 -00:00	05:00 -00:00	05:00 -00:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Poland Slovakia Slovenia Spain Switzerland Portugal	GBP 325 per rental

European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Mercedes V Class	Ireland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Nissan Versa,Chevrolet Lacetti,Volkswagen T-cross,Astra Ford Puma,Kia Picanto,Fiat Panda Or Similar,Vauxhall Corsa,Opel Corsa,Opel Corsa,Peugeot 208,Peugeot 3008,Audi A3,Kia Picanto,Toyota Aygo,Volkswagen Passat,Peugeot 408,Vauxhall Insignia,Vauxhall Insignia,

EUR 1350 for Fiat Ducato,Toyota Alphard,Ssanyong Rodius,Ford Transit Lwb,Volkswgen Touran,Renault Grand Scenic,Atego 816 Koff,Ford S-max,Peugeot 5008,

EUR 1400 for Bmw 1 Series,Mercedes A-class,

GBP 2000 for other car models.

GBP 2000 for Bmw 1 Series,Mercedes A-class,Lexus Ux 300e,Mustang Mach E,Toyota Rush,Volvo Xc40,Toyota Alphard,Ssanyong Rodius,Peugeot 3008,Audi A3,Volkswagen Id.4,Toyota Rav4 Hybrid,Vauxhall Grandland X,Hyundai Creta Automatic Or Similar,Description Not Available,Renault Grand Scenic,Bmw 5 Series,Mercedes E Class,Bmw Ix,Bmw X5 Xdrive Hybride,Mercedes V Class,Vito 9 Seater,Polestar 2.100% Electric. Range Up To 490km,Bmw 5 Series,Bmw 5 Series,Vw Vento,Bmw Serie 5,Mercedes Eqc,Volvo Xc90,Volkswagen Passat,Skoda Octavia,Peugeot 408,Vauxhall Insignia,Vauxhall Insignia,Volvo C40,Mitsubishi Outlander,Opel Mokka-4wd,Volkswagen Tiguan,Peugeot 5008,Polestar 2,Peugeot 208 - Winter Tyres,Mercedes S-class,Extraordinary (bmw X5),Range Rover Sport,

GBP 1500 for Ora Funky Cat,Hyundai Ioniq,Hyundai Ioniq,Volkswagen T-cross,Renault Symbol Diesel,Astra Ford Puma,Vauxhall Mokka,Kia Niro,Mazda Cx-3,Seat Arona,Kia Picanto,Fiat Panda Or Similar,Vauxhall Corsa-e (electric),Toyota Yaris,Opel Corsa,Peugeot 208,Toyota Aygo,

GBP 1500-2000 for Fiat Ducato,Ford Transit Lwb,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter,Mercedes Sprinter Luton,Atego 816 Koff,

Theft Insurance Excess differs by car model:

GBP 1500-2000 for Fiat Ducato,Ford Transit Lwb,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter,Mercedes Sprinter Luton,Atego 816 Koff,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Heathrow Airport T1-T4

0.2 mi from Heathrow Airport

1.6 mi from Heathrow Airport T5

Railway Stations

12.2 mi from Paddington Station

13.3 mi from Victoria Station

14.2 mi from Euston Station

Hotels

11.3 mi from Copthorne Tara Hotel London Kensington

11.5 mi from Seraphine London Kensington Garden Hotel

11.6 mi from Millennium Gloucester Hotel London

Other Landmarks

9.2 mi from Hyde Park

14.1 mi from Trafalgar Square

14.2 mi from Big Ben

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 51.472428 -0.450725

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Celeste Jack
London
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
The staff did not thoroughly explain the car's condition when we picked it up. We paid extra to upgrade the car and were misled into using the wrong fuel, which resulted in two towing incidents. We waited 10 hours on the highway. Compared to my previous experience with Enterprise, this was terrible. Think twice before renting from them. We were charged over 6000 RMB for car damages. Although we bought comprehensive insurance from Zuzuche that includes roadside assistance, they later refused to cover it. It was very frustrating as they only offered a 200 RMB compensation. We refused to settle and will definitely file a complaint against Zuzuche for deceptive practices. Others who face similar issues should also stand up and not tolerate non-compensation. Be cautious if you consider buying their full insurance, as they won't cover road assistance when needed. Road assistance abroad is very expensive. Why did I buy the full insurance in the first place?
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Oswald Norris
London
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
The staff did not thoroughly inspect the car during pickup. We paid extra to upgrade the car and were misled to add the wrong fuel, resulting in two tows and a 10-hour wait on the highway. Compared to our previous experience with Enterprise, it was really poor. If you plan to rent from them, think twice. We were charged over 6000 RMB for car damage. The full insurance we bought from Zuzuche included roadside assistance, but later Zuzuche refused to cover it. It's so infuriating that they want to brush us off with 200 RMB. We will definitely complain to the consumer hotline about Zuzuche's deceitful practices. Anyone else who encounters this should also stand up and not compromise. Be especially cautious if you're considering their full insurance—it doesn't cover roadside assistance, which is very expensive abroad. So what's the point of buying it?
Read More >