Europcar, Auckland - Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Auckland - Airport Information, Car Rental Instructions & Policies

Address

AUCKLAND INTERNATIONAL TERMINAL,AUCKLAND,2150,NZ

Telephone

64 09 2750066

Pick-up Instructions

The Europcar - Auckland - Airport car rental location is in terminal

You can walk to the counter of Europcar - Auckland - Airport car rental.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	CLOSED	00:00 -00:30 07:30 -23:59	00:00 -00:30 07:30 -23:59	00:00 -00:30 07:30 -23:59	00:00 -00:30 07:30 -23:59	00:00 -00:30 07:30 -23:59	00:00 -00:30 07:30 -23:59

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus NZD 200	30-60
Audi Q2 4x4 Winter Tyres-diesel Peugeot 3008 Renault Koleos Mini Cooper Cupra Born Ev Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Volvo Xc40 Or Similar Bmw X1 Kia Sportage Mercedes S-class Bmw Ix Bmw 4 Series Convertible Nissan Maxima Show more > Audi Q2 4x4 Winter Tyres-diesel Peugeot 3008 Renault Koleos Mini Cooper Cupra Born Ev Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Volvo Xc40 Or Similar Bmw X1 Kia Sportage Mercedes S-class Bmw Ix Bmw 4 Series Convertible Nissan Maxima Polestar 2 78kwh Range 450km Mercedes C-class Haval H6 Gac Gs4 Genesis G70 Or Similar Kia Mobility Vehicle With Wheelchair Lift To Rav4 Hybrid Haval Jolion Premium Hyundai Ioniq 6 Volvo Ex40 Toyota Rav4 Or Similar Mercedes Gle350d 4matic 22 Seat Bus Spin Adaptada Atendimento Exclusivo Pcd Pack up ^	100% of the rental car rate plus NZD 500	15-30
Audi Q2 4x4 Winter Tyres-diesel Peugeot 3008 Renault Koleos Mini Cooper Cupra Born Ev Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Volvo Xc40 Or Similar Bmw X1 Kia Sportage Mercedes S-class Bmw Ix Bmw 4 Series Convertible Nissan Maxima Show more > Audi Q2 4x4 Winter Tyres-diesel Peugeot 3008 Renault Koleos Mini Cooper Cupra Born Ev Vw T-roc Cabrio Chevrolet Bolt Polestar 2 Volvo Xc40 Or Similar Bmw X1 Kia Sportage Mercedes S-class Bmw Ix Bmw 4 Series Convertible Nissan Maxima Polestar 2 78kwh Range 450km Mercedes C-class Haval H6 Gac Gs4 Genesis G70 Or Similar Kia Mobility Vehicle With Wheelchair Lift To Rav4 Hybrid Haval Jolion Premium Hyundai Ioniq 6 Volvo Ex40 Toyota Rav4 Or Similar Mercedes Gle350d 4matic 22 Seat Bus Spin Adaptada Atendimento Exclusivo Pcd Pack up ^	NZD 500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay,JCB,Discover are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Audi Q2, 4x4 Winter Tyres-diesel, Peugeot 3008, Renault Koleos, Mini Cooper, Cupra Born Ev, Vw T-roc Cabrio, Chevrolet Bolt, Polestar 2, Volvo Xc40 Or Similar, Bmw X1, Kia Sportage, Mercedes S-class, Bmw Ix, Bmw 4 Series Convertible, Nissan Maxima, Polestar 2 78kwh Range 450km, Mercedes C-class, Haval H6 Gac Gs4, Genesis G70 Or Similar, Kia Mobility Vehicle With Wheelchair Lift, To Rav4 Hybrid, Haval Jolion Premium, Hyundai Ioniq 6, Volvo Ex40, Toyota Rav4 Or Similar, Mercedes Gle350d 4matic, 22 Seat Bus, Spin Adaptada Atendimento Exclusivo Pcd

Debit card accepted: Visa, Master

Note that two debit cards may be asked for upon pickup if your rental car falls into these car types: Audi Q2, 4x4 Winter Tyres-diesel, Peugeot 3008, Renault Koleos, Mini Cooper, Cupra Born Ev, Vw T-roc Cabrio, Chevrolet Bolt, Polestar 2, Volvo Xc40 Or Similar, Bmw X1, Kia Sportage, Mercedes S-class, Bmw Ix, Bmw 4 Series Convertible, Nissan Maxima, Polestar 2 78kwh Range 450km, Mercedes C-class, Haval H6 Gac Gs4, Genesis G70 Or Similar, Kia Mobility Vehicle With Wheelchair Lift, To Rav4 Hybrid, Haval Jolion Premium, Hyundai Ioniq 6, Volvo Ex40, Toyota Rav4 Or Similar, Mercedes Gle350d 4matic, 22 Seat Bus, Spin Adaptada Atendimento Exclusivo Pcd

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 18 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Vehicles cannot travel on ferries. Europcar offers an inter-island service: return the car at one terminal and collect another on the next island. Only one exchange allowed per rental. Contact info@europcar.co.nz at least 5 days before ferry crossing.

Ferry Transportation: Not Allowed

Europcar does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Third Party Liability Insurance Excess:

AUD 0

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Auckland Airport

Railway Stations

4.1 mi from Papatoetoe

4.2 mi from Puhinui

4.2 mi from Puhinui Station

Hotels

2.3 mi from Naumi Auckland Airport

5.3 mi from Allenby Park Hotel

10.2 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

8.9 mi from Mount Eden Domain

11.1 mi from Sky Tower

11.2 mi from Auckland Harbour Bridge

CHECK RATES

Map view of Europcar Store Location

coordinates: -37.0045 174.7821

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 10.0
Vehicle cleanliness: 2.5
Spaciousness: 2.5
Counter staff: 7.5
Pick-up location: 2.0
Drop-off location: 1.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

A.Orlov
Auckland
10 /10 Excellent
Reviewed: Saturday, March 15, 2025
Your office open hours is until 2AM. In some cases it's crucial! If you supposed to be open till 2AM, you have to be open until 2AM without any exceptions.
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Anonymous
Auckland
7 /10 Good
Reviewed: Tuesday, February 18, 2025
The queue at Europcar was very long. In fact, it was the only hire car company with a queue. There was only one person working the counter so, it took almost an hour and we were third in the queue. The staff were friendly but, there was no urgency at all. To be fair to the staff, upon return, I left my mobile in the car. When I went back to retrieve it, they had it at the front desk. This was a big positive. In addition, I believe this is the first time I received the exact car that I was told I would get. This is also positive.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, October 20, 2024
Just need to work on communication with the office at the Auckland airport. Need better communication to be honest
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Bruce
Auckland
8.3 /10 Very good
Reviewed: Wednesday, January 10, 2024
Car was brand new - plug-in hybrid. Problem was no AC-DC adaptor to allow fast roadside charging, so most driving was with engine, which was a shame. Long paperwork process at pick-up and long wait for service. Hard to find drop off counter at Wellington airport (it's inside, unlike the others).
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