Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
June 20, 2026
Destination: Izmir
Picked up the car at Izmir airport. The staff’s English was pretty poor so it was hard to communicate, and they didn’t really explain how to get to the car or give us any kind of map. The car itself was great to drive, and even when we had a small accident later on, the whole process was handled quite smoothly. Dropping off at Antalya airport was a hassle though—the rent-a-car parking area was really hard to find, the signs weren’t clear at all, and we spent a long time looking for it.
View moreJune 18, 2026
Destination: Istanbul
Walked up to the rental counter and got the car right away. The vehicle was clean and everything was in great condition. Drop-off was quick and smooth with no issues at all.
View moreJune 15, 2026
Destination: Istanbul
The whole process was super quick with zero pushy upselling – I was the one who asked to add extra insurance. Best part is the price: the base rate already includes full coverage from the rental company, and it’s way cheaper than the big international brands, plus the car was in good condition.
View moreJune 11, 2026
Destination: Izmir
Pretty good overall.
View moreJune 5, 2026
Destination: Antalya
Both pickup and return were super quick and hassle-free.
View moreJune 4, 2026
Destination: Antalya
Absolutely fantastic experience! They even upgraded my car to an Alfa Romeo—super smooth to drive and really fuel-efficient. Drove it for three days, did two full loops around the D400, and only had to refuel once.
View moreJune 3, 2026
Destination: Istanbul
Super satisfied with the whole experience.
View moreJune 2, 2026
Destination: Izmir
The car we booked was exactly the model we got and it ran really well. We drove it in Turkey for 11 days, over 3,000 km with zero issues, and finished our road trip safely and smoothly.
View moreMay 30, 2026
Destination: Istanbul
Fantastic experience overall.
View moreMay 30, 2026
Destination: Nevsehir
Picked the car up an hour earlier and they didn’t charge any extra. Really straightforward and efficient service.
View moreMay 28, 2026
Destination: Izmir
Absolutely loved this self-drive trip abroad—the car was in great condition and returning it was super easy.
View moreMay 26, 2026
Destination: Istanbul
The rental counter is right at the airport, and with the QEEQ directions it was super easy to find.
View moreMay 25, 2026
Destination: Izmir
The car wasn’t properly cleaned before we picked it up.
View moreMay 23, 2026
Destination: Istanbul
The car was really new and even had CarPlay, which was a nice bonus.
View moreMay 22, 2026
Destination: Izmir
The car was in great condition and the paperwork and handover were quick and smooth.
View moreMay 18, 2026
Destination: Nevsehir
The local rental office was really efficient – pickup was fast, the car was in great condition, and when we returned it at 7:30 a.m. there was already someone there to help us. The only downside was that the nearby gas stations weren’t open yet, so they took the fuel charge out of our deposit.
View moreMay 16, 2026
Destination: Istanbul
The car’s AdBlue was almost empty so the warning popped up as soon as I started driving. On top of that, the tire fault light kept coming on and I even had to swap cars halfway, which messed up one full day of my trip. That said, they did handle everything pretty quickly overall.
View moreMay 14, 2026
Destination: Istanbul
Service was pretty standard, nothing special but nothing to complain about either.
View moreMay 12, 2026
Destination: Kayseri
The car was pretty much brand new and super clean inside.
View moreMay 12, 2026
Destination: Istanbul
Easy to find by following the signs.
View moreMay 5, 2026
Destination: Dalaman
They upgraded our car to a fairly new one, it was super clean and in great condition. Both pickup and return were really easy.
View moreMay 5, 2026
Destination: Istanbul
Service was fine, but the car wasn’t what we booked at all.
View moreMay 4, 2026
Destination: Istanbul
Amazing location. Picked up the car right at the airport following the instructions, no hard sell on extra insurance, and they helped us set up ETC so we could just drive through the highway tolls and settle up later. The car was in great condition with zero issues. Definitely recommend.
View moreMay 4, 2026
Destination: Istanbul
Great – the car was really clean with no strange smells.
View moreMay 4, 2026
Destination: Antalya
Pickup and drop-off were super easy. The rental counter is right in the airport parking area, and everything was handled smoothly in English with no communication issues.
View moreMay 3, 2026
Destination: Izmir
The car rental desk at Izmir Airport was easy to find and the staff were really patient. The only downside was that the return location was quite hard to locate. Luckily we ran into a staff member from the rental company who kindly walked us over to the right place. The return process itself was super simple and only took a few minutes, and our deposit was refunded in less than ten business days. Big thumbs up to Avis.
View moreMay 2, 2026
Destination: Izmir
The car was in great shape, only a bit over 20,000 km on it. Picking up in one city and returning in another was super smooth from start to finish. It’s a big, well-known rental company, so you can book with confidence.
View moreApril 30, 2026
Destination: Istanbul
Excellent service, they sorted everything out really fast.
View moreApril 25, 2026
Destination: Istanbul
Super happy with the overall experience.
View moreApril 23, 2026
Destination: Istanbul
First time in Türkiye and first time booking with QEEQ, everything went smoothly and I’m pretty happy with it.
View moreApril 23, 2026
Destination: Denizli
The actual car was provided by ESER. They gave us a Toyota ACE Pro City, which is basically the same model as the Peugeot Rifter we originally booked, just a rebadged version. The car was almost brand new, only a bit over 6,000 km on it. It drove really well, handled mountain roads with zero stress, and came with active safety features, which is what I care about most. The second row has three separate seats, very spacious, though the backrests are quite upright. Taller people might feel a bit uncomfortable on longer rides. The staff were very friendly and patient. There was a small hiccup at pickup: my card kept failing, we tried many times and even used someone else’s card, but nothing went through. That took a while. After waiting a bit and trying again, it finally worked. The most annoying thing was that the phone number shown on the QEEQ booking didn’t work at all, and this has happened to me several times. When I rented in Christchurch, New Zealand, the phone number was also wrong. QEEQ really needs to update the contact details for their partner locations. Our flight landed earlier than planned and I had set a later pickup time, but when we arrived the staff member was already waiting with the car in the parking lot—he’d clearly checked our flight status and came early. If he hadn’t done that, with QEEQ’s number unreachable and no staff coming before the scheduled time, we really would’ve been stuck. He also recommended full coverage to us—three days for just 27 EUR or USD, which was a great deal, so we added it.
View moreApril 17, 2026
Destination: Antalya
Overall the rental company’s service attitude was pretty good. They did charge an extra cleaning fee, but everything else was fine.
View moreApril 12, 2026
Destination: Izmir
We don’t really speak any foreign languages, but the counter staff were still super patient helping us with all the paperwork. The car was quite new and made everything a lot easier. I really recommend renting a car and driving yourself in Turkey—every time we rely on other transport at the airport it’s a long, exhausting hassle. Driving is much more flexible and you get to enjoy the scenery along the way.
View moreApril 3, 2026
Destination: Mersin
Pretty good overall and easy to find, just had to wait a bit.
View moreMarch 28, 2026
Destination: Izmir
Super easy and quick to rent the car.
View moreMarch 23, 2026
Destination: Antalya
Really happy with Cindi this time – super efficient, friendly and enthusiastic service, and the paperwork was really simple.
View moreMarch 19, 2026
Destination: Antalya
Really great rental experience, the car was in excellent condition.
View moreMarch 14, 2026
Destination: Antalya
Super reliable company – they’re really thorough and responsible, especially when it comes to checking the car.
View moreMarch 10, 2026
Destination: Istanbul
Super convenient and the price was really reasonable.
View moreMarch 10, 2026
Destination: Izmir
Pick up and return were super smooth and efficient, I’m really happy with the whole experience – definite 5-star service.
View moreMarch 6, 2026
Destination: Istanbul
The rental staff were really friendly and super patient the whole time.
View moreMarch 3, 2026
Destination: Istanbul
They gave me the car with almost no fuel, which I’m really not used to, and the check engine light came on while I was driving, which made me super nervous.
View moreFebruary 28, 2026
Destination: Izmir
The staff at pickup didn’t speak any English at all, so it was really hard to communicate. The diesel car also needed AdBlue, which from what I understand shouldn’t be something the renter has to pay for, but the car kept giving warnings and everything I found online said the engine might not start if the level got too low. We ended up buying 4 liters for 176 TRY, and I honestly think that cost should be reimbursed.
View moreFebruary 27, 2026
Destination: Istanbul
Communication was a bit challenging, but everything went exactly as scheduled and the whole process was super smooth, nothing extra or confusing. The car ran great and was really comfortable to drive, and it was actually our first time driving through rain and snow. This rental company is one we feel we can really trust.
View moreFebruary 25, 2026
Destination: Izmir
Pickup was super easy, the car was really new and smooth to drive. I added the €25/day insurance at the counter and the return process was hassle-free. Overall, a really good experience.
View moreFebruary 23, 2026
Destination: Dalaman
Overall everything was great and super efficient.
View moreFebruary 19, 2026
Destination: Dalaman
Super satisfied with the whole experience.
View moreFebruary 19, 2026
Destination: Nevsehir
Absolutely fantastic experience.
View moreFebruary 19, 2026
Destination: Istanbul
Everything went smoothly overall, and the staff were really nice and helpful.
View moreFebruary 18, 2026
Destination: Izmir
Super easy process, pick-up and drop-off were both really quick. They gave us a Tiggo 8 with great features and the car was in very good condition.
View more