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Last updated on: August 2, 2025
25Rental Locations
9Airport Locations
Map View of Car Rental Locations in Raleigh
Thrifty
8.3/10
Europcar
8.3/10
Alamo
9.5/10
Hertz
8.7/10
Dollar
8.6/10
Budget
8.2/10
AVIS
8.6/10
PAYLESS
9.7/10
Advantage
7.9/10
Reviewed: July 19, 2025
Booked a car for a single day at the last minute and picked it up immediately.
Reviewed: January 30, 2025
Much better than my last car rental experience in Portugal.
Reviewed: January 28, 2025
Overall it's okay. During the trip, the front windshield got a small chip from a stone on the highway, but it didn't affect the drive. The customer service was not very professional—after explaining the situation, they asked me to report it to the police, but later I was told I could register it online following the instructions on the phone.
Reviewed: June 1, 2019
I booked Toyota Camry. But they didn’t had Camry. Why? I have not heard KIA. I don’t like KIA.
Reviewed: May 30, 2025
The rental company provided fast service with minimal waiting time.
Reviewed: May 25, 2022
I was upgraded to an MPV due to the lack of available cars in my category.
Reviewed: June 16, 2019
Alamo service was outstanding. I will try to use Alamo in the future as long as the price is competitive.
Reviewed: May 22, 2018
Like: Very comfortable for a long trip
Dislike: The license renewal was two months out of date which could have caused a problem... but didn't luckily.
Reviewed: October 27, 2014
Great service! Both picking up and returning the car were very convenient!
Reviewed: May 9, 2025
The counter staff refused to proceed with my order when picking up the car. After driving out of the lot, the personnel discovered the paperwork was under someone else's name, not mine. I waited over half an hour for them to redo the paperwork. If not for the diligence of the car lot staff, I would have given a zero rating. Additionally, my credit card was charged twice, each time $200. This is despite having paid the rental fee in advance while in my home country.
Reviewed: April 23, 2025
It was an excellent experience. I chose Hertz this time for my first car rental abroad, and overall it felt great. I will choose them again next time!
Reviewed: September 22, 2024
I picked up the car at night, so there was basically no line. The vehicle provided was nice. This is not my first time renting from here, and the experience is still great.
Reviewed: September 12, 2024
The store is shared with Hertz, and the staff assist each other, so the operation is highly efficient. There is a shuttle bus between the terminals, with frequent trips and an immediate pickup and drop-off, which is very convenient.
Reviewed: August 25, 2024
Had to wait in line for 10 minutes to pick up the car, but the process was smooth and efficient.
Reviewed: March 26, 2025
There are many customers, and full insurance allows self-service return.
Reviewed: December 1, 2024
The process was smooth, with no upselling of additional services.
Reviewed: June 30, 2024
The staff provided duplicate insurance even though they knew one was already included.
Reviewed: December 5, 2022
1) First car assigned was not clean and had feces in the back seat. I had to go in and have another car assigned. 2) When I dropped off car, it was clean, had a full tank of gas, and was on time. I was told I would get a receipt sent to me. Not only did I not get a receipt sent, but I was charged an additional US$80.01 without any explanation. I have now had to put the charge into dispute with my credit card company.
Reviewed: October 28, 2022
Avis at RDU makes everyone wait forever. This has been happening ever since I moved to the RTP area, i.e., since August. While I am an AVIS preferred customer, I find that I could not use my "Wizard" or AVIS preferred number for this booking and therefore have to wait in line - it has never been less than an hour waiting time. If they assign you the car quickly, you'll spend 30+ minutes waiting for the car to actually become available. Or you might just spend an hour standing in queue. My flight from New York was 1 hr 48 minutes long. I spent 1 hr waiting in line at Avis RDU. I have also rented from Hertz/Thrifty in the same RDU location. Their process was painless and swift. The staff at AVIS is trying their best but obviously something is not working. I think it's because the staff are so polite that customers like me return time after time despite the frustrating and lengthy pick up process.
Reviewed: March 6, 2020
Staff was going thru a new credit card system, so it took a little longer to process everything. Staff was nice and polite.
Reviewed: August 30, 2019
Billing process should more easy and smooth and basic car accessories like mobile holder should be with car.
Reviewed: May 13, 2019
The portal was fine...Advantage is a disaster os a rental company ...but their fees are decent..
Reviewed: January 15, 2019
Dirty, smelly cars, not happy with Advantage for the first time, i changed car because alignment on my car was out so they changed 139$ on it. Weird. Not happy with Advantage at RDU
