EUROPCAR CAR RENTAL REVIEWS IN ARMENIA

Not happy, we ordered a Lada Niva and they gave us a Suzuki SUV. We complained, we specifically chose this booking to have this car and they said “sorry that is a popular car” they were apologetic but still not fair, you can get an SUV anywhere. We could have done a tour but we wanted to drive a lada niva for the experience, easy rent should not be advertising this car for a company that doesn’t have it available we felt ripped off. He told us in exchange since it was a holiday we could drop it off the next day because we got the wrong car and then he texted us saying we had to drop it off on time instead.. would not go with this company again. The SUV was clean and goood quality but it wasn’t what we ordered

The staff was indifferent and impatient. The car was very old and heavily damaged. Local drivers are reckless, frequently changing lanes and turning without warning. It felt like driving in India.

Good

We rented two seven-seater cars with friends, but upon pickup, we were given one seven-seater and one five-seater car. The car rental company claimed that only one seven-seater was available across all locations that day. Complaints sent via WhatsApp went unanswered. The self-driving experience was somewhat compromised. During the return process, they inspected the car under bright lights and pointed out a minor scratch. Fortunately, the insurance provided by the rental service covered the cost completely.

Great experience

Service was excellent, provided detailed transportation information, very satisfied.