ZVARTNOTS YEREVAN AIRPORT CAR RENTAL REVIEWS

Satisfied

The drop off experience was terrible. During the pick up the car was covered in mud and dust so I couldn’t identify all the scratches or repairs. It’s absolutely acceptance to ‘accuse’ the ownership of any unidentified during pick scratches on me but they showed me a poorly repaired scratch which was done by someone before and painted black paint on it and there were three more same kind of repairs were there along with it. And the Alamo or enterprise.com guy accused one of the repaired scratches on me blatantly. He was trying to say that it’s a scratch made by me at the first later I proved that it’s and it’s an old repaired scratch about 1 cm, he said I made the scratch again exactly on the 1 cm scratch which is mathematically ridiculous. After wasting 30 mins after making few calls with technical team he agree that it’s an old scratch and apologised for wasting 30 mins and causing chaos. I forgot to mention that he demanded a chemical wash for some dust and chocolate on dash board ! Later I cleaned it with some water and tissue infront of him. Moral of the story: 1. Dot accept or be careful while accepting car with must and dust 2. Always take as much as photos and videos for future evidence before taking the car.

Excellent

Rented a car from Avis in Armenia. The service was provided by an old man who was really nasty. The rental site showed pickup and drop-off at the airport, but the old man insisted that the return had to be at a downtown hotel, otherwise I would have to pay him to come to the airport. I had to cover the round-trip taxi costs myself. Currently, QEEQ is still negotiating?? When returning the car, I was forced to pay a cleaning fee, even though the car was very clean inside and out. Additionally, I had to pay for fuel, and when I offered to fill the tank before returning the car, he said nothing, just took the money and drove off, saying something very offensive about Chinese people. I rented a Toyota, but they gave me a Renault, which I couldn't identify.

Had a good experience renting from Alamo. Staff for both pick up and dropping off were friendly and information at both times were easy to understand. I was contacted to organize the meet up at drop off. Very pleased with the service.

The explanation for picking up the car was very detailed.

Very good.

Shouqi is actually Europcar. I booked a 1.6L 100 horsepower Class A car, but I got a 60 horsepower 1.0L three-cylinder car similar to Alto. It struggled uphill with no power. This is really false advertising, it's outright fraud. When I complained to Zuzuche's customer service, they evaded responsibility, saying these two cars are in the same group. How can they be in the same group with one having 1/3 less displacement and 1/3 less horsepower? Would you classify your car in the same group as an Alto?

Cooperation on renting a car from Alamo was super easy, convenient, friendly and very relieble and we were absolutely enthusiastic about it and thus enjoyed our trip as much as we could. I must recommend this company to anybody who wants to book with a reliable car rental. Once visiting Armenia again, I would pick them myself again :-)

Perfect service for reasonable prices :-)

The service was excellent! They proactively called to confirm, and even waited for me when I was late returning the car. Very satisfied!

Good

We rented two seven-seater cars with friends, but upon pickup, we were given one seven-seater and one five-seater car. The car rental company claimed that only one seven-seater was available across all locations that day. Complaints sent via WhatsApp went unanswered. The self-driving experience was somewhat compromised. During the return process, they inspected the car under bright lights and pointed out a minor scratch. Fortunately, the insurance provided by the rental service covered the cost completely.

Located on the same floor as the airport arrivals area. The airport is relatively small, so it's pretty easy to find. However, the staff often aren't around, and you need to call them to come over. It took over half an hour to get the car. Returning the car is simple — just drive it to the parking lot and leave the key at the counter. Nobody seems to supervise. The car seems to be an older model without built-in navigation or a rearview camera, so you'll need to use your own phone for that.

Great experience

Service was excellent, provided detailed transportation information, very satisfied.

So nice to be welcomed by agent. They don’t have office at the airport and it’s better - you don’t have to search for it. The guy was waiting for us, prepared all documents and friendly checked it with us.

Smoothly booking process and the best price before Kayar or Expedia.