We rented two seven-seater cars with friends, but upon pickup, we were given one seven-seater and one five-seater car. The car rental company claimed that only one seven-seater was available across all locations that day. Complaints sent via WhatsApp went unanswered. The self-driving experience was somewhat compromised. During the return process, they inspected the car under bright lights and pointed out a minor scratch. Fortunately, the insurance provided by the rental service covered the cost completely.